Ashina Harichund

• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Proved successful working within tight deadlines and a fast-paced environment.

• Leadership & Team Oversight: Lead a dynamic team of 36 members across various campaigns in the wireless, energy, and residential service sectors.
  Spearhead all aspects of team management, fostering productivity, and ensuring alignment with organizational goals.
• Client Collaboration & Reporting: Cultivate strong client relationships by delivering daily, weekly, and monthly updates.
  Employ robust data analysis skills to provide clients with actionable insights, driving strategic decision-making.
  cing campaign effectiveness.
• Performance Optimization: Develop and refine key performance indicators (KPIs) to measure and enhance team performance.
  Proactively address HR-related matters, fostering team development and upskilling to maximize productivity.
• Strategic Planning & Revenue Enhancement: Leverage data-driven insights to craft strategic development plans aimed at elevating revenue, quality, and customer satisfaction.
  Drive continuous improvement initiatives, ensuring sustained success across campaigns in both the US and UK markets.
• Content Creation & Training Development:

Expanded my role to include content creation, leveraging data analysis to identify behaviors and trends. Developed customized training programs that are used in learning and development initiatives, supporting operations by upskilling team members.

I worked closely and directly with clients, operations and compliance on the below projects:

• AT&T
• Homelinked
• APG&E
• Don’t Waste Money
• Shell Energy & Broad Brand
• Curries and Carphone Warehouse
• DTV Sales
• DTV Lead Gen
• Viasat
• EarthLink
• DSI Sales
• Strike UK
• Red Ventures Allconnect
• Red Ventures Energy
• Red Ventures Energy Lead Gen
• Organized and detail-oriented with a strong work ethic.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Client Relationship Management: Account managers cultivate strong relationships with pharmacy clients, ensuring satisfaction and addressing concerns.
• Sales and Business Development: They drive revenue growth by identifying sales opportunities, negotiating contracts, and expanding the customer base.
• Account Planning and Strategy: Account managers develop and implement strategic plans to meet client needs, align resources, and stay competitive in the market.

• Protocol and Policy Expansion: Expanded and implemented existing protocols and policies into two new branches, ensuring consistency and efficiency across multiple locations.
• Industry Networking and Relationship Building: Cultivated a strong network of relationships within the industry, facilitating partnerships and collaborations to support business growth and development.
• Branch Acquisition and Revenue Growth: Successfully acquired two new branches, resulting in a total turnover of 103 million, demonstrating strategic expansion and financial success in the industry.