Office 365 Word, Excel, Outlook, Email, Data Capturing, and Internet - Google research
Ashil Radha Kissoon
Marketing And Research , Logistics Operator And Administrations
5 Dunlen Place, Durban
Summary
Adept at enhancing operational efficiency and team productivity, my tenure at NielsenIQ showcased my ability to streamline processes and foster collaboration. Leveraging skills in problem-solving and data entry, I improved transportation operations and supported decision-making. My proactive approach and computer proficiency have consistently driven project success and improved team satisfaction.
Reliable and adaptable, with strong focus on accuracy and efficiency. Well-versed in operating machinery and maintaining quality control standards, possessing solid technical aptitude and problem-solving skills. Committed to ensuring seamless operations and contributing to team success.
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Logsitis Operatror
NielsenIQ
Durban
04.2020 - 09.2024
- Worked with teams in EWS Africa - Nigeria , Kenya and South Africa
- _+ 200 staff members
- Enhanced candidate visibility with strategic event planning and scheduling.
- Achieved consistent on-time delivery rates through diligent planning and scheduling of resources.
- Improved transportation operations efficiency by streamlining route planning and scheduling processes.
- Enhanced project efficiency by developing and implementing detailed planning and scheduling strategies.
- Coordinated efficient movement of staff between multiple store locations through effective planning and scheduling.
- Streamlined regional transportation operations by implementing efficient route planning and scheduling strategies.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Managed scheduling for staff to ensure optimal time management and productivity.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
RES Census Help Desk Support
Nielsen Company
Durban
10.2018 - 03.2020
- Skilled at working independently and collaboratively in a team environment.
- Handled +-150 Staff members across South Africa on RES Projects.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Erased user data, debugged application issues and refurbished devices for reuse.
- Developed troubleshooting guides for common cell phone issues, expediting diagnosis process for technicians.
- Trained new employees on repair techniques and best practices, fostering a knowledgeable work environment.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Improved employee productivity with effective time management strategies for daily tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Consumer Insight Supervisor
Nielsen Company
08.2015 - 08.2018
- Worked with the Durban team +- 25 Staff members
- Conducted on field surveys
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained high safety standards to ensure secure workplace and out of work place for all employees and visitors.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
RMS Field Auditor
AcNielsen Marketing and Media
11.2010 - 07.2015
- Field Audits on all store channels
- Reduced risk exposure by conducting comprehensive field audits, detecting discrepancies
- Evaluated the effectiveness of management''s response to identified issues through follow-up audits, ensuring implementation of recommended changes.
- Assisted in training new team members on auditing techniques and methodologies, contributing to the development of a skilled workforce within the organization.
- Worked closely with management to develop appropriate corrective actions for identified issues, ensuring timely implementation and resolution of concerns.
RMS Data Capture /Office Administrator
AcNielsen Marketing and Media
07.2006 - 10.2010
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Education
High School Diploma -
Phoenix Technical Secondary School
Durban Phoenix 01.2001 - 12.2005
Skills
Teamwork and collaboration
Equipment operation
Quality assurance
Problem-solving
Data entry
Work scheduling
Efficient multitasking
Troubleshooting
Positive attitude
Computer skills
Self motivation
Additional Information
- I have learned how to equip myself in the corporate industry and how to effectively communicate with internal staff, walk in customers and on the telephone.
- I have excellent telephone etiquette and mannerism.
- I have learned how to develop myself as a leader and motivate others.
- Always passionate about adding value to any company.
- I am self-motivated with a desire to; further enhance my knowledge, experience and skills.
- Fast leaner, with the ability to master new concepts quickly.
- Fantastic team player with excellent leadership skills and creative flair
- I am able to balance work and private life accordingly and not allow personal situations affect my work environment and vice versa.
Software
Interests
AI - Machine learning and artificial intelligence , Coding
Sports, Movies , Music
Enjoy watching Sports,
Love Watching Movies ,
Enjoy Listening to Music
Timeline
Logsitis Operatror
NielsenIQ
04.2020 - 09.2024
RES Census Help Desk Support
Nielsen Company
10.2018 - 03.2020
Consumer Insight Supervisor
Nielsen Company
08.2015 - 08.2018
RMS Field Auditor
AcNielsen Marketing and Media
11.2010 - 07.2015
RMS Data Capture /Office Administrator
AcNielsen Marketing and Media
07.2006 - 10.2010
High School Diploma -
Phoenix Technical Secondary School
01.2001 - 12.2005