Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
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Ashiel Ramroop

Ashiel Ramroop

Sofftware Quality Assurance Manager
Durban,KZN

Summary

Accomplished Software Test Manager with 16 years of diverse experience across multiple domains, including insurance, law, health, utilities, and supply chain. Recently achieved Scrum Master certification from Scrum Alliance, reflecting a commitment to continuous professional development. Proven success in leading multi-disciplinary teams of up to 25 members while delivering operational testing aligned with project requirements and driving strategic initiatives for process improvement. Recognized for a goal-driven mindset, strong work ethic, and the ability to thrive independently and collaboratively in dynamic environments.

Overview

17
17
years of professional experience
11
11
Certifications
1
1
Language

Work History

QA Analyst (Software Testing)

Brambles: CHEP South Africa
02.2021 - Current
  • QA Lead for multiple projects running concurrently within the global organization. QA Lead for the Cloud Compute/Migration project, where we migrated 133 applications from on-premise servers to AWS and Azure landing zones. This included 221 environment instances, i.e., Production, Development, and Testing.


Test lead across multiple projects.

Responsibilities:

  • Lead the QA delivery for each application under Cloud Migration and Cloud Transformation.
  • Working closely with the cloud architect and project manager during the migration cutover.
  • Coordination of all UAT for all applications under test.
  • Lead testing on all applications during AWS EC2 instance migration.
  • Assuming all test lead responsibilities on multiple projects.
  • QA Change Control Management, i.e., leading the weekly change control process and QA activities, ensuring multiple project/application change requests are approved and submitted for the weekly CAB meeting.
  • Co-ordination of QA change management across the global landscape at Brambles.
  • Mentoring, guiding, and performance appraisals for QA team members.

QA Manager (Software Testing)

EXPLEO GROUP SOUTH AFRICA
11.2008 - 11.2020

During my 12 years of employment with Expleo Group, I have been in a position of leadership for many client projects. An extensive list of clients can be viewed on my LinkedIn profile.


Key Overall Responsibilities:

  • Management of the Expleo team at the client site, i.e., consultant performance, promotional reviews, consultant feedback, consultant mentoring, and quarterly consultant reviews.
  • Weekly reporting to Expleo management via email updates, Skype meetings, and telephonic updates.
  • Monitoring the team's performance to ensure any escalations are caught and resolved prior to being raised to the client.
  • Team planning and work allocation, i.e., communicate new resource requests to the delivery manager, and resource allocation on the client site. Resource planning with the test manager, screening candidates, and reviewing skill sets.
  • Liaise and report on the project status.
  • Coordinate testing of the application under test by controlling and monitoring test preparation, test execution, reporting, planning, defect management, and sign-off.
  • Managing the team in Dublin, i.e., Annual Leave, Sick Leave, etc.
  • Communicates new resource requests to the delivery manager, resource allocation.
  • Team lead and test lead for the offshore team, i.e. Managing the team in both South Africa and Ireland, specifically regarding annual leave, sick leave, etc.
  • Document assessment and reviewing, i.e. Business requirements document, functional requirements specification document, technical specification documents, use case.
  • Creating all major testing documentation, i.e., Test Policy, Test Strategy, Test Approach.
  • Guiding the team on industry standards and best practices.


Education

Adv. Diploma - Information Technology

ICESA City Campus
Durban
01.2003

Certification - Advanced Test Manager

International Software Testing Qualifications Board
Brussels
07-2017

Certificate - Scrum Master

Scrum Alliance
Durban
04.2001 -

Skills

  • Test Management
  • Scrum Master
  • Regression Testing
  • Functional/Manual Testing
  • Defect Management
  • Offshore Delivery
  • UAT Test Management
  • Cross Functional Team Management
  • Integration Testing
  • Test Estimation
  • Test Reporting
  • Agile Methodology
  • Waterfall Methodology
  • Stakeholder Management
  • Test Process Improvement and Implementation
  • Good Communication
  • Stakeholder Presentation
  • Strong Organizational Skills and Time Management
  • Change Management
  • Cloud Migration

Certification

2023 Certified Scrum Master – Scrum Alliance

References

Mr Kevin Pillay, Delivery Manager – Expleo-SA, +27 72 3796573

Mrs Lamees Essack, Senior QA Service Lead – Brambles, +27 84 525 0676

Accomplishments

Successful delivery of high-profile projects within the Brambles Group. Taking the company forward into their digital journey. Forming part of the key leadership delivery team within the company. Key advisor to the application teams around the testing required for cloud migration.

While working for Expleo I was tasked with providing the client with a full set of high quality test documents. After detailed discussions with the client, I produced a test document repository which was then submitted to Microsoft for approval as the client was a Microsoft partner. Approval was acknowledged, and the client was happy.

This cemented the path for the client to continue to do business with us leading to them trusting us to provide further test services and we ramped up the team by 3 consultants securing the business.

Also with Expleo but with a different client, I managed the below achievements.

Successful implementation of agile methods and use of Microsoft teams as Kanban board. Assessment and correction of test documents in use. Process improvements in terms of testing delivery. Change the process within the client on where testing fits into the delivery of a project i.e. implementing the Shift Left concept and showing the benefits of testing being involved at an early stage in the SDLC.

Timeline

QA Analyst (Software Testing)

Brambles: CHEP South Africa
02.2021 - Current

QA Manager (Software Testing)

EXPLEO GROUP SOUTH AFRICA
11.2008 - 11.2020

Certificate - Scrum Master

Scrum Alliance
04.2001 -

Adv. Diploma - Information Technology

ICESA City Campus

Certification - Advanced Test Manager

International Software Testing Qualifications Board
Ashiel RamroopSofftware Quality Assurance Manager