Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
GeneralManager
Ashely Berejena

Ashely Berejena

Waitress
Howick

Summary

Proficient waitress with a track record in high-volume dining establishments, skilled in delivering top-notch customer service and managing cash operations. Highly adaptable and driven, with a focus on achieving success in the hospitality sector. Open to travel opportunities and prepared to bring a strong service-oriented approach to an international cruise line.

Overview

3
3
years of professional experience

Work History

Waitress

Piggly Wiggly Coffee Shop
01.2023 - 01.2026
  • Created a welcoming atmosphere by seating and greeting guests promptly.
  • Assisted with selections by providing detailed descriptions of specials.
  • Streamlined service by accurately capturing food and drink orders.
  • Advise guests on dietary restrictions and liaise with kitchen staff to ensure optimal service delivery.
  • Sustained tidy and hospitable dining atmosphere, enhancing overall guest satisfaction.
  • Managed high-pressure environments with poise, upholding outstanding service quality even amidst busy periods.
  • Showcased flexibility through rapid acquisition of new menu items and assimilation into expert suggestions for guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School - Mathematics, English, Business Studies, Economics, isiZulu, Life Orientation, Accounting

Injoloba Secondary School
01.2021

Skills

Guest relations expertise

Dining service proficiency High-capacity operations Client experience enhancement

POS oversight

Daily specials memorisation

Wine knowledge

High-volume dining

Hospitality service expertise

ADDITIONAL INFORMATION

  • Driver’s License: Code 10
  • Available for international travel and flexible scheduling
  • References available upon request

Timeline

Waitress

Piggly Wiggly Coffee Shop
01.2023 - 01.2026

High School - Mathematics, English, Business Studies, Economics, isiZulu, Life Orientation, Accounting

Injoloba Secondary School
Ashely BerejenaWaitress