Asemahle Ngubelanga
Information Technology Graduate
Port Elizabeth,EC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
Languages
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Receptionist
Damelin
East London, South Africa
02.2019 - 06.2021
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Corresponded with clients through email, telephone or postal mail.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Examination Assistant
damelin
East London, South Africa
07.2019 - 11.2020
- Maintained compliance with test center policies, practices and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Helped accommodate students with disabilities or special needs for alterations to test administration.
- Took daily attendance, notifying classroom teacher immediately of any student absences.
- Laminated teaching materials to increase durability under repeated use.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Education
Diploma - Information Technology
Damelin
East London 01.2017 - 11.2019
Skills
Customer/Client relations
Customer and client relations
Technical Support
Time management
Organization skills
Telephone skills
Administrative support
Accomplishments
- Documented and resolved student issues which led to a more organized student counsil.
Timeline
Examination Assistant
damelin
07.2019 - 11.2020
Receptionist
Damelin
02.2019 - 06.2021
Diploma - Information Technology
Damelin
01.2017 - 11.2019