Microsoft Power BI
Asavela Mdudi
Retail Operations Specialist
Cape Town
Summary
I am an accomplished Specialist who drives organizational improvements through leveraging expertise in research and system enhancement. I enjoy collaborating with colleagues and leaders to resolve control and procedural problems negatively affecting business operations. I am dedicated to ensure cost, process and resource optimization.
Overview
5
5
years of professional experience
9
9
Certifications
Work History
Specialist : Resource Planner
Allan Gray
3 2024 - Current
- I report to the Assistant Manager of the Life & Retirement department by planning and arranging resources optimally
- I ensure that the floor capacity is being managed effectively through a regression model which feeds data into the capacity models refreshed daily to ensure that the end of day targets are met
- I use data analytics to uncover inefficiencies and provide data and insights required by senior management to make informed hiring decisions when capacity planning for the department
- I refresh and create new PowerBi dashboards to provide statistics required by team leaders and management for the KPI models used to rate the consultants in the department.
Key Operations Prime Consultant
Allan Gray
01.2023 - 03.2024
- I worked as a Prime Consultant processing instructions submitted by key account advisors and various internal stakeholders
- I was involved in multiple projects that added value to the Key Operations department.
Life & Retirement Operations Consultant
Allan Gray
8 2021 - 12.2022
- I worked as a Life Inflows Consultant processing instructions submitted by clients for the following products: retirement annuities and living annuities
- I am also trained on the transfers and processing of preservation funds
- I was appointed as second in command and I performed my Team Leader's duties when they were unavailable
- I received two Top Performer awards in 2022 and was later promoted to the Key account Operations department
Junior Accountant
Digital Retail Innovation T/A HP
02.2019 - 07.2021
- I reported to the Head of Accounts by reconciling creditor accounts, general ledgers, income statements and the cash-flow to assist with the preparation of management accounts
- I formed a part of an inter-departmental task team that tested, refined and implemented a new ERP system that the company introduced.
Education
BCom - Corporate Finance, Insurance & Risk Management - Finance
University of Witwatersrand
01.2016 - 2018.04
Skills
Analytical
Financial Reporting
Risk Management
Data Analysis
Critical analysis skills
Problem solving
Detail Oriented
Proficient in Microsoft Suite
Quantitative
Interpersonal
Analytical
Certification
Golden Key Society
References
- Avesh Ramnarain, Head of Finance - HP, +27 81 563 0455
- Anastasia Idas, Assistant Manager : Key Account Operations - Allan Gray, +27 83 664 5191
Software
SQL Server Management Studio
Timeline
Key Operations Prime Consultant
Allan Gray
01.2023 - 03.2024
Junior Accountant
Digital Retail Innovation T/A HP
02.2019 - 07.2021
BCom - Corporate Finance, Insurance & Risk Management - Finance
University of Witwatersrand
01.2016 - 2018.04
Specialist : Resource Planner
Allan Gray
3 2024 - Current
Life & Retirement Operations Consultant
Allan Gray
8 2021 - 12.2022
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