Asanda Auldrin Swaartbooi
Network Operations Specialist
Cape Town
Summary
Management Experience: Offering strong leadership skills in Service Delivery Management. Team Leader experienced in directing activities in highly pressurized setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Technical Experience: Top talent Specialist in Core Networks and Digital Services. Strong technical competency in Service Design and Assurance, 24/7 Network Fault Monitoring and Service Uptime Management. 6 Years in Telecoms Network Operation Centre (NOC) Service Assurance for Vodacom, 2 years Electronic Technician at CPUT and 1 Year in Systems Engineering at T-Systems SA. Very good at conceptualization of the NOC automation models for manual processes that include alarm correlation, smart automatic ticketing, corrective Incident creation, management and escalation. Continual Service Improvement, OLA Management and SLA Management. Technical skills and knowledge of Linux/Unix , DevOps, RPA, Cloud Computing, Digital and Financial Services. Mobile bearer technologies as defined by 3GPP/IETF/GSMA. Core Network Knowledge, e.g. SBC, MSS, MGW, HLR, SMSC, Packet Core, IMS VoIP, Video and Data Services.
Experimental Project: NOC Data Science using Python and Machine Learning.
Overview
9
9
years of professional experience
14
14
years of post-secondary education
Work History
Specialist: Core Network Management
Vodacom SA
Cape Town
10.2018 - Current
- Leading a team of NOC Engineers
- Core NOC 2nd Line high-level support
- Network Operation Centre in-house development of health checks and network diagnostic tools
- Continual Optimization of all Core Network Fault detection mechanisms
- Service Assurance on all Core NOC workflows, which include technical analysis and subject matter expert, input during systems’ and data integration
- WAR Room critical network participation
- Technologies and Tools: Machine Learning | Python | Automations | Network probing and Tracing Tools | Cognos Reporting
- Significant Impact:
- Successful establishment of a software development team within the NOC and delivered two operational applications that were 100% internally developed
- Successful delivery of ANOC Core project with my specific participation in NOC L2 role.
Senior Network Controller
Vodacom SA
Cape Town
09.2017 - 09.2018
- Detection, localization and escalation of faults for all Vodacom Core networks, value added service’s systems and charging platforms
- Compilation of routine and ad-hoc reports for all Switching and Core Network technologies
- Reporting on OLA discrepancies and maintaining (OLAs) with an operational dependency’s presence
- Technologies and Tools: GSM, UMTS, LTE and IMS Network Element Management Systems | Netcool | Remedy
Network Assurance Engineer (Intern)
Vodacom
Cape Town
08.2016 - 08.2017
- RESPONSIBILITIES: Network Operation Centre Service design until adoption and Process Automations
- Technologies and Tools: Linux | Alarm Dictionary
- Significant Impact:
- Participation and Successful Delivery of 2020-Strategy Long-Term Projects
- NOC Automation conceptualization models for manual processes (Alarm Correlation, smart Automatic Ticketing and corrective Incident creation and reassignment) to ensure optimal fault monitoring and management.
FIELD SERVICE ENGINEER
T-Systems SA (PTY) LTD
01.2014 - 01.2015
- DAILY RESPONSIBILITIES: System Maintenance, Change Controls and escalations
- Significant Impact:
- Participation and Successful Delivery of Projects
- Provided input, assisted with infrastructure expansion designs, installations and assisting with relevant projects as and when required, and identify areas of improvements concerning my responsibilities
- Technologies and Tools: Active directory | Software Centre Management
Trainee Technician, CPUT | Trainee
Dept. of Electrical
01.2012 - 01.2014
- RESPONSIBILITIES: Testing and repairing of power supplies, digital and analog oscilloscopes, laboratory multimeters and portable tools
- Technologies and Tools: Oscilloscopes | Spectrum analyzers | Multimeters
Education
National Diploma - Computer Systems Engineering
CPUT
Cape Town, South Africa 01.2011 - 12.2013
Bachelor of Technology (BTECH) Engineering - Electrical (Computer Systems) Engineering
Cape Peninsula University of Technology (CPUT)
Cape Town, South Africa 01.2014 - 01.2016
Master of Engineering (MEng) - Electrical Engineering
Cape Peninsula University of Technology (CPUT)
01.2019 - Current
PLATFORM TRAINING: Certificate in the next Generation Telecoms (Success Builder International - undefined
Advanced Certificate - Internet of Things Master
North West University
North West, South Africa 08.2018 - 03.2019
Advanced Certificate - ICT Strategies
North West University
North West, South Africa 08.2020 - 03.2021
Vendor Platform Certificates - Core And VAS
Multiple Vendors (Huawei, Cisco, HP And Nokia)
Cape Town, South 01.2016 - 12.2020
Skills
- Interpersonal Communication
Timeline
Advanced Certificate - ICT Strategies
North West University
08.2020 - 03.2021
Master of Engineering (MEng) - Electrical Engineering
Cape Peninsula University of Technology (CPUT)
01.2019 - Current
Specialist: Core Network Management
Vodacom SA
10.2018 - Current
Advanced Certificate - Internet of Things Master
North West University
08.2018 - 03.2019
Senior Network Controller
Vodacom SA
09.2017 - 09.2018
Network Assurance Engineer (Intern)
Vodacom
08.2016 - 08.2017
Vendor Platform Certificates - Core And VAS
Multiple Vendors (Huawei, Cisco, HP And Nokia)
01.2016 - 12.2020
Bachelor of Technology (BTECH) Engineering - Electrical (Computer Systems) Engineering
Cape Peninsula University of Technology (CPUT)
01.2014 - 01.2016
FIELD SERVICE ENGINEER
T-Systems SA (PTY) LTD
01.2014 - 01.2015
Trainee Technician, CPUT | Trainee
Dept. of Electrical
01.2012 - 01.2014
National Diploma - Computer Systems Engineering
CPUT
01.2011 - 12.2013
PLATFORM TRAINING: Certificate in the next Generation Telecoms (Success Builder International - undefined
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