Asanda Penelope Mbanjwa
Cabin Crew
Pietermaritzburg
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
1
1
Language
2
2
years of professional experience
3
3
Certificates
Work History
Restaurant Waiter
Seodla EStation
07.2024 - 10.2025
- Employment Duration:
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness of dining areas, adhering to health and safety regulations.
- Managed order accuracy through effective communication with guests and kitchen personnel.
- Resolved customer complaints efficiently, ensuring satisfaction and repeat patronage.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
General Labor Worker
Nip Pallets Cc
11.2025 - 05.2026
- Assembled and disassembled pallets according to specifications.
- Conducted routine inspections of equipment to ensure safety compliance.
- Assisted in loading and unloading shipments, maintaining workflow efficiency.
- Maintained clean and organized work area to adhere to safety standards.
- Collaborated with team members to meet production deadlines consistently.
- Followed standard operating procedures for material handling and storage.
- Performed general housekeeping and cleaning tasks.
Education
Cabin Crew License - Dangerous Goods, Fire Fighting, Aviation Medicine, B737-300 Type Rating, Safety & Emergency Procedures
Cabin Crew Academy (Pty) Ltd.
02-2024
Finishing Course Certificate - Interpersonal Skills & Customer Service, Grooming & personal Hygiene, CRM (Crew Resource Management) 1 day, Interview Skills, Wine Tasting and Food Pairing
Cabin Crew Academy (Pty) Ltd.
12-2023
High School - English, Isizulu, Mathematics, Life Orientation, Accounting, Economics, Life Science & Tourism
Edendale Technical High School
01-2023
Skills
Communication
Professionalism
Team-player
Creativity Skill
Decision Making Skill
Friendly, positive attitude
Customer service
Flexible and adaptable
Calm under pressure
Active listening
PERSONAL ATTRIBUTES
- Good Communication
- Confident
- Punctual
- Flexible
- Willingness to learn
Certification
Cabin Crew Initial Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Labor Worker
Nip Pallets Cc
11.2025 - 05.2026
Restaurant Waiter
Seodla EStation
07.2024 - 10.2025
Cabin Crew Initial Training
02-2024
Workplace Preparation
02-2024
Dangerous Goods Group D
02-2024
High School - English, Isizulu, Mathematics, Life Orientation, Accounting, Economics, Life Science & Tourism
Edendale Technical High School
Finishing Course Certificate - Interpersonal Skills & Customer Service, Grooming & personal Hygiene, CRM (Crew Resource Management) 1 day, Interview Skills, Wine Tasting and Food Pairing
Cabin Crew Academy (Pty) Ltd.
Cabin Crew License - Dangerous Goods, Fire Fighting, Aviation Medicine, B737-300 Type Rating, Safety & Emergency Procedures
Cabin Crew Academy (Pty) Ltd.