Summary
Work History
Education
Skills
Tertiary
Personal Information
Health
Criminalrecord
References
Hobbies and Interests
Languages
Timeline
Generic

Asanda Nhlumayo

Durban

Summary

I, Asanda Nhlumayo, am seeking a position with a company which will require me to utilize my skills, abilities and experience in the field to ensure the company's success. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I can build rapport and fit in to any team. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. I'm keen to work for a company with a great reputation and high profile like your company. I can take on the responsibility of this position immediately and have the determination to ensure that I make a success of it.

Work History

Cashier and Merchandiser

Mnandi/Lekker Juice
  • Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
  • Operating scanners, scales, cash registers, and other electronics
  • Balancing the cash register and generating reports for credit and debit sales
  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
  • Processing refunds and exchanges, resolving complaints
  • Bagging or wrapping purchases to ensure safe transport
  • Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes
  • Maintaining a clean workspace
  • Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
  • Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock.

Retail Customer Servicer

Outrageous Boutique
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and help and information on product features
  • Welcome customers to the store and answer their queries
  • Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store Remain knowledgeable on products offered and discuss available options
  • Handle returns of merchandise Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers.

Housekeeping

Mrs D Erasmus (Employer)
  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

Housekeeping (Part-time)

Sweepsouth
  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

General Worker

Chicken Licken
  • Responsible for answering and taking phone orders
  • Placed clean dishes, utensils, or cooking equipment in storage areas
  • Maintained kitchen work areas in clean and orderly condition
  • Trained new employees, ensured quality service and product, translated orders to limited English speakers, checked off employee's work to make sure things were done correctly
  • Responsible for overseeing restaurant and completing early morning duties to prepare for next shift
  • Sorted and removed trash, placing it in designated pickup areas
  • Cleaned or prepared various foods for cooking or serving
  • Able to quickly build rapport with customers and ensure their repeat business
  • Took orders via telephone and in person
  • Received payments and made change.

Student Teacher

Umkhumbane Secondary School
  • Develop lesson plans and activities to meet the educational needs of students
  • Instruct students in a variety of subjects, such as language, history, business studies, and social sciences
  • Assess student performance and progress to ensure they are meeting educational standards
  • Provide feedback to students, parents, and school administrators on student progress
  • Develop and implement classroom management strategies to ensure a safe and productive learning environment
  • Collaborate with other teachers, staff, and administrators to develop and implement curriculum
  • Integrate technology into the classroom to enhance student learning
  • Organize and supervise field trips, school events, and other activities
  • Maintain accurate records of student progress and attendance
  • Participate in professional development activities to stay current on educational trends
  • Communicate with parents and guardians to discuss student progress and address any concerns.

Personal Assistant (Voluntary)

TS Masuku
  • Typing Arranging meetings and taking minutes Managing diaries Arranging travel Dealing with enquiries Taking phone calls Ordering stationery Dealing with post and emails Creating and updating spreadsheets and databases Processing claims using software

Sales Representative

Brazilia Group
  • Greets customers and makes them feel comfortable
  • Interacts with customers, helping and responding to queries about products and purchases
  • Provides recommendations according to customer needs or preferences
  • Locates merchandise for customers and places orders, where necessary Introduces promotions and new products to customers
  • Handles refunds, exchanges and returns
  • Documents sales by updating customer records
  • Stays up to date with sales trends for better service and achievement of sales
  • Alerts the management of potential security issues
  • Go the extra mile to drive sales
  • Cross sell products Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers.

Education

Bachelor of Education -

University of South Africa
07.2024

Grade 12 -

Phathwa High School
01.2016

Skills

  • Hard work
  • Teamwork
  • Ability to work independently
  • Ability to work under pressure
  • Verbal communication
  • Written communication
  • Computer skills
  • Report writing skills
  • Problem-solving
  • Analysis
  • Decision making
  • Resilience
  • Engaging diversity
  • Influencing
  • Drive
  • Energy
  • Excellent orientation
  • Ethical behaviour
  • Building relationships
  • Customer responsiveness
  • Organizational awareness
  • Presentation skills
  • Cash Handling
  • Customer Service
  • Customer Assistance
  • Product Recommendations
  • Written and verbal communication
  • Conflict Resolution
  • Order Taking

Tertiary

University of South Africa, 2018 till date, Bachelor of Education

Personal Information

  • ID Number: 9903161270083
  • Date of Birth: 03/16/99
  • Gender: Female
  • Nationality: South African
  • Marital Status: Single

Health

Excellent

Criminalrecord

None

References

  • Manager (Mnandi/Lekker Juice), Zibuyile, 0735210641
  • Manager (Outrageous Boutique), Nomzamo Ncayiyana, 0784794912
  • Employer, Mrs D Erasmus, 0728785721
  • Sweepsouth, 0728265383
  • Manager (Chicken Licken), Noxolo, 0815895054/0680834042
  • HOD, Sue Claudia Greeves, 0312641744
  • Manager (Brazilia Group), Portia, 0623639681

Hobbies and Interests

Reading, Jogging

Languages

IsiZulu
First Language
English
Proficient (C2)
C2
Xhosa
Intermediate (B1)
B1

Timeline

Cashier and Merchandiser

Mnandi/Lekker Juice

Retail Customer Servicer

Outrageous Boutique

Housekeeping

Mrs D Erasmus (Employer)

Housekeeping (Part-time)

Sweepsouth

General Worker

Chicken Licken

Student Teacher

Umkhumbane Secondary School

Personal Assistant (Voluntary)

TS Masuku

Sales Representative

Brazilia Group

Bachelor of Education -

University of South Africa

Grade 12 -

Phathwa High School

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Asanda Nhlumayo