Asanda Kalimashe
Branch Manager
Stutterheim
Summary
Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations.
Creative problem solver skilled at de-escalating situations and driving positive change.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Branch Manager
SA Post Office
Stutterheim
09.2012 - Current
Responsible for the effective overall management of a Post Office Consumer service branch pertainingu the following and other 0important aspects:
- Customer service delivery and Housekeeping
- Staff management
- Operational management
- Stimulate income and control costs
- Financial and Stock management
- Banking
- Handling enquiries
- Responsible for official filling
- Receive, accept, prepares and delivers all types of mail items.
- Promote, sell and deliver all Post Office products and services.
- Manage customer service areas.
- Continuous development to improve service delivery.Board.
Education
Matric/ Grade 12 -
Nompendulo High School
Zwelitsha 01.2006 - 12.2006
Certificate - Computer Clerk
Boston City Campus And Business College
East London 2008.01 - 2008.11
Certificate - PC Technician (A+) And COMPTIA Network +
CCS
East London 01.2009 - 06.2009
Skills
Sales professional
Business development expertise
Bank security expert
Cash handling expertise
Sales expertise
Approachable
Cash Handling
Staff Training
Revenue Generation
Team Player
Banking
Staff Management
Marketing
Goals and performance
Verbal/written communication
Friendly
Couching skills
Business Acumen
Administrative skills
Strong team-builder
References
1. Mr Mbuleli Mhlana
Area Manager Amatole Area
Cell: 072 404 0039
2. Miss Sangeka Bizwaphi
Branch Manager Cathcart Post Office
Cell: 078 979 9425
Tel: 045 843 6680
3.Mr Chris Komani
Quality and Oversight Officer
Tel: 043 722 6509
Cel: 079 654 3447
Timeline
Branch Manager
SA Post Office
09.2012 - Current
Certificate - PC Technician (A+) And COMPTIA Network +
CCS
01.2009 - 06.2009
Certificate - Computer Clerk
Boston City Campus And Business College
2008.01 - 2008.11
Matric/ Grade 12 -
Nompendulo High School
01.2006 - 12.2006