Asanda Gaqisa
Yster Street 14 Ongegund Vredenburg
Summary
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
General Intern
Ford Motor Company
01.2022 - 01.2023
- Welcome and assisting customers in a friendly professional manner.
- Supported marketing, sales and research teams, planned, implemented and monitored campaigns in alignment with the firm's brand awareness and lead generation objectives.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Sorted and organized files, spreadsheets, and reports.
- Monitored the company's social media platforms, ensuring high activity and engagement.
Waitress
Shelly Point Hotel & Spa
04.2020 - 12.2021
- Greet and escort customers to their tables.
- Take accurate food and drinks orders, using a POS ordering software.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Inform customers about the day’s specials .
Education
N4 - Business Management
Westcoast College
VredenburgGrade 12 -
Louwville High School
Vredenburg Skills
- Client acquisition and retention
- Goal setting and forecasting
- A desire to achieve results
- Written and verbal communication
- Active listening skills
- Constant curiosity
- A natural desire to close deals
- Self-motivation
- Time management
Languages
English, Afrikaans
Bilingual or Proficient (C2)
Timeline
General Intern
Ford Motor Company
01.2022 - 01.2023
Waitress
Shelly Point Hotel & Spa
04.2020 - 12.2021
N4 - Business Management
Westcoast College
Grade 12 -
Louwville High School
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