Recognized for the ability to communicate with customers, to always strive for the best customer satisfaction & provide exceptional service that ensures client retention and provide feedback.
• Endorsed by manager for exceptional performance, Mr NJ Ntshangase :+27746699955
• Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
• Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
• Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
• Provided professional reference by
Mrs RN Mdluli: +27 (71) 809-6313
• delivering remarkable customer service by providing customers with exceptional product knowledge.
• Answering customer questions, providing information, taking and processing orders and addressing complaints.
• Carry out administrative duties such as filing, typing, copying, telephone, scanning,etc.
• Managed inquiries related to Ms FS Mthiyane:+27
(73) 869-5201
• Ensured guests had a satisfying dining experience by swiftly delivering food and drinks.
• Collaborated effectively with the restaurant team to maintain seamless enjoyment.
customer service skills
the ability to remain calm in stressful situations
polite manner
telephone etiquette
time management
teamwork
flexible and open to change