Arshaad Varachia Mohamed
Sales/marketing
Polokwane,limpopo
Summary
Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Sales Representative and Regional Sales Manager
Willowton Group
Limpopo
03.2016 - 09.2021
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used customer insights to develop innovative sales strategies to increase sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Generated new leads through networking and attending industry events.
- Managed merchandising teams.
- Attended conferences, road shows, trade shows and team building sessions.
- Worked together with senior leadership to obtain and execute a dynamic sales strategy tailored to the regions market dynamics.
- Liaise with logistics on a daily to ensure that products are delivered to customers on time.
- Strong negotiating and communication skills in sales.
Assistant Manager and Sales Representative
Budget Couriers
Polokwane
02.2013 - 02.2016
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Manager
Roadpro Express Services
Johannesburg
01.2005 - 12.2012
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
Certificate - Marketing
Services Seta
Gauteng 04.2001 -
Skills
Client Service
Client Account Management
Sales Consultation
Sales Development
Product and Service Sales
Marketing
Timeline
Sales Representative and Regional Sales Manager
Willowton Group
03.2016 - 09.2021
Assistant Manager and Sales Representative
Budget Couriers
02.2013 - 02.2016
Manager
Roadpro Express Services
01.2005 - 12.2012
Certificate - Marketing
Services Seta
04.2001 -