Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Arnold Kaziboni

Senior Product Specialist
Atlantis Close, Hannes Louw Drive, De Tijger, Parow North, Cape Town

Summary

Adept at leveraging CRM and EViews for strategic financial planning, I significantly enhanced IDM Group's client conversion rates. My expertise in sales enablement and customer feedback analysis led to the development of impactful training materials and software improvements, showcasing my ability to blend technical knowledge with keen market insights for optimal financial solutions.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Senior Product Specialist

IDM Group
06.2022 - Current
  • Assisted sales teams with financial expertise during presentations, leading to increased conversions from prospective clients to customers.
  • Developed comprehensive training materials,training programs paving the way for smooth on-boarding of new team members.
  • Enhanced performance by identifying and addressing customer needs through thorough market research.
  • Improved payment software for workflow improvements.

Senior Financial Consultant

IDM Group
06.2018 - 07.2022
  • Analyzed financial circumstances.
  • Provided essential financial advice and personal financial management
  • Conduct a full financial analysis with clients, determining their financial needs, and offering the best available solution to their debt situation.
  • Providing solutions and advice to financial problems.
  • Obtaining clients' commitment by explaining proposed financial plans and options, explaining advantages and risks, providing explanations, alleviating concerns, and answering questions.
  • Developing financial strategies by guiding clients to establish financial goals, matching goals to situation with appropriate financial plans.
  • Assisting and advising on how to better manage monthly budgets.

Financial Risk Assessor

IDM Group
06.2014 - 06.2018

Obtaining clients' commitment by explaining proposed financial plans and options, explaining advantages and risks, providing explanations, alleviating concerns, and answering questions


Monitoring clients' financial situation by tracking changes in wealth and life circumstances, analyzing financial plan results, identifying and evaluating new financial strategies, and recommending changes in goals and plans.


Providing financial management information by preparing financial status analyses and reports.


Utilizing telephony and CRM systems.


Immediate call to action on new leads with MIP systems.


Draw credit reports and lead management.


Education

Master of Philosophy - Current - Financial Management

UNISA
Cape Town
04.2001 -

Bachelor of Business Science - Economics And Financial Markets

Rhodes University
Grahamstown, South Africa
04.2001 -

GCSE Advanced Level - Mathematics, Physics, Chemistry

Hillcrest College
Mutare, Zimbabwe
04.2001 -

IGCSE Ordinary Level -

Hillcrest College
Mutare, Zimbabwe
04.2001 -

Skills

Sales Enablement Support

EViews

CRM

Simplicity

MIP Software

Technical Product Knowledge

Customer Feedback Analysis

Microsoft : Word, Excel and Powerpoint

Accomplishments

2020 Future Leader Academy Award

2012 Allan Gray Academic Achievement Honorary Award

References

Chris Nel 

Director - Head of Client Onboarding 

+27 21 206 9923

Debtbusters 

Chris.nel@idmgroup.co.za



Professor Keeton 

Associate Professor Rhodes University

+27 (0)82 349 6083

g.keeton@ru.ac.za




Mr Chipato

Deputy Headmaster Hillcrest College

+263 20 60773

info@hillcrestcollege.ac.zw

Timeline

Senior Product Specialist

IDM Group
06.2022 - Current

Senior Financial Consultant

IDM Group
06.2018 - 07.2022

Financial Risk Assessor

IDM Group
06.2014 - 06.2018

Master of Philosophy - Current - Financial Management

UNISA
04.2001 -

Bachelor of Business Science - Economics And Financial Markets

Rhodes University
04.2001 -

GCSE Advanced Level - Mathematics, Physics, Chemistry

Hillcrest College
04.2001 -

IGCSE Ordinary Level -

Hillcrest College
04.2001 -
Arnold KaziboniSenior Product Specialist