Adept at leveraging CRM and EViews for strategic financial planning, I significantly enhanced IDM Group's client conversion rates. My expertise in sales enablement and customer feedback analysis led to the development of impactful training materials and software improvements, showcasing my ability to blend technical knowledge with keen market insights for optimal financial solutions.
Obtaining clients' commitment by explaining proposed financial plans and options, explaining advantages and risks, providing explanations, alleviating concerns, and answering questions
Monitoring clients' financial situation by tracking changes in wealth and life circumstances, analyzing financial plan results, identifying and evaluating new financial strategies, and recommending changes in goals and plans.
Providing financial management information by preparing financial status analyses and reports.
Utilizing telephony and CRM systems.
Immediate call to action on new leads with MIP systems.
Draw credit reports and lead management.
Sales Enablement Support
EViews
CRM
Simplicity
MIP Software
Technical Product Knowledge
Customer Feedback Analysis
Microsoft : Word, Excel and Powerpoint
2020 Future Leader Academy Award
2012 Allan Gray Academic Achievement Honorary Award
Chris Nel
Director - Head of Client Onboarding
+27 21 206 9923
Debtbusters
Chris.nel@idmgroup.co.za
Professor Keeton
Associate Professor Rhodes University
+27 (0)82 349 6083
g.keeton@ru.ac.za
Mr Chipato
Deputy Headmaster Hillcrest College
+263 20 60773
info@hillcrestcollege.ac.zw