Open To Work
Arno Anozuko Tom
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
1
1
Language
12
12
years of professional experience
Work History
Restaurant General Manager
KFC Dottogo Pty Ltd
03.2019 - 03.2023
- Managed performance of KFC restaurant through coaching, developing, and motivating staff, establishing a culture of pride and accountability.
- Led team to achieve operational excellence, fostering enthusiasm and commitment to maintain high standards and drive continued growth.
- Facilitated communication of strategic goals, developing and conveying a breakthrough strategy that cultivated a culture of recognition and fun.
Senior Manager
Hungry Lion Western Cape
01.2018 - 01.2019
- Oversaw team performance and development / Guided team towards achieving goals.
- Facilitated clear information exchange.
- Coordinated project schedules and resources.
- Recognized and addressed team emotions.
- Expressed ideas confidently in discussions.
- Collaborated with colleagues on projects.
- Built rapport with team members.
- Maintained honesty in all interactions.
- Focused on delivering high-quality results.
- Prioritized client needs in decision-making.
- Demonstrated strong dedication to projects.
Restaurant General Manager
KFC Rohloff Group
01.2011 - 01.2017
- Ownership of the restaurant's success metrics and leads restaurant team to reach goals
- Led guest experiences by fostering friendly interactions, maintaining cleanliness, and ensuring fresh meals
- Success Factors: Leads by example with high standards in customer service, food quality and cleanliness
- Inspired positive, collaborative family environment among team members
- Inspire the overall positive and collaborative family environment
- Grow and mentor your KFC family through training, development and onboarding new team members
- Exhibited ownership mindset as a business partner focused on achieving results
- Builds a team through selecting and onboarding new hires
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Demonstrated pride in maintaining high standards throughout restaurant operations.
- Goal-oriented leader that enjoys a fast-paced environment
- Deep appreciation and commitment to customer service and our guests' experience
Skills
- Strong retail management experience
- Driving sales growth
- Understands P&L
- Commercial decision making
- Strong sales focus
- Team coaching
- Motivational leadership
- People development
- Conflict resolution strategies
- Worked within a customer facing environment
- Effective communication
- Results-oriented approach
Personal Information
- Date of Birth: 02/02/88
- Gender: Male
- Nationality: South African
- Marital Status: Single
- Religion: Christian
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkTimeline
Restaurant General Manager
KFC Dottogo Pty Ltd
03.2019 - 03.2023
Senior Manager
Hungry Lion Western Cape
01.2018 - 01.2019
Restaurant General Manager
KFC Rohloff Group
01.2011 - 01.2017