I am a public management and governance graduate with elective modules such as Business Studies, HR management and Information management. I am currently working as a Discovery Banker, I provide inbound client support and intermediary support services across multiple channels aiming to deliver efficient, ethical and client-focused banking solutions. My work experience over the years includes retail, customer service and administrative roles. I have developed strong skills and customer service, conflict resolution and operational support. My previous duties Include front desk management, handling correspondence, processing bookings conducting night audits, and communicating with different departments. I am now seeking a permanent opportunity in banking where I can grow professionally and contribute to a high-performance team.