Arlene Mgobhozi
Security Officer
EMkhomazi
Summary
Experienced Administrative Assistant from Kwa Mzwah Printers, great with customer service and keeping things organized. I’m good at handling tough situations and helping teams work well together. I always aim to keep things running smoothly, even when deadlines are tight.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
Kwa Mzwah Printers
UMkhomazi
05.2021 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
Packer
Pick N Win
Isipingo
10.2019 - 01.2020
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
Education
No Degree - Safely And Security
ACADEMICAL TRAINING INSTITUTION ENTERPRISE (PTY)
EMkhomazi, South Africa 08.2024 - 09.2024
High School Diploma -
Umkomaas Secondary School
EMkhomazi, South Africa 02.2012 - 12.2016
Skills
Situational Awareness – Sharp observation skills to detect potential risks early
- Access Control – Experienced in managing entry points, visitor logs, and ID checks
- Crisis Management – Calm and decisive during emergencies, evacuations, and security threats
- Conflict Resolution – Trained to defuse tense situations professionally and safely
- Customer Service – Friendly and professional when interacting with staff and the public
- Team Collaboration – Works well with law enforcement, management, and other security personnel
Timeline
No Degree - Safely And Security
ACADEMICAL TRAINING INSTITUTION ENTERPRISE (PTY)
08.2024 - 09.2024
Administrative Assistant
Kwa Mzwah Printers
05.2021 - 01.2022
Packer
Pick N Win
10.2019 - 01.2020
High School Diploma -
Umkomaas Secondary School
02.2012 - 12.2016
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