Arina Bezuidenhout
HR Generalist
Pretoria,GP
Summary
A conscientious and compassionate human resource professional with drive for helping thrive on change and easily adapt to any environment due to my investigative personality.
Working in an assessment environment Anglo America, Amandelbult section feed a true interest in people and understanding their behavior. I am proud to say that I have worked in all aspects of the supply chain and worked my way up from an entry level, HR Administrator at Anglo Platinum TC to Lt-Col at SAPS: Crime Intelligence on a National level.
My main role in all the companies I worked at was Training and Development, Skills Audits, RPL, Training Budget, Skills Development (WSP), Disciplinary cases (Labour Relations), day-to-day HR duties.
A major milestone within my career at SAPS was to obtain an additional Scare skill grant of R1 200 000.00, allocated to the Cyber Crime Unit.
Qualities: Prioritize projects and multitask effectively to achieve project goals. Highly dependable, ethical and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
8
8
Certificates
Work History
Office Manager
Leidin Pty (Ltd)
Pretoria, South Africa
01.2015 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance.
- Compared vendor prices and negotiated for optimal savings.
- Updated reports, managed accounts and generated reports for company database.
- Supporting Manager with proactive correspondence management, document coordination and customer relations.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Finance and reconciliation of business account.
- Maintained computer and physical filing systems
- Updated reports, managed accounts and generated reports for company database
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Coordinated special projects and managed schedules
Lt-Col (Training and Development)
South African Police Service (CI)
Pretoria, South Africa
03.2010 - 12.2014
- Liaised between executives and entry-level workers, facilitating smooth communication.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in team-building activities to enhance working relationships.
- Assessed impact of union proposals on company or government operations.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Educated managers on contract procedures, administration and interpretation.
- Reduced grievances and arbitration need by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Resolved problems, improved operations and provided exceptional service.
- Act as SDF to ensure employees (1200) meet the minimum skills to benefit the company
Evaluating and verify training needs, analyzing courses/ qualifications
Responsible for submission of Workplace Skills Plan (WSP)
Update and maintain training records (Excel data base) (various reports)
Verify training to ensure that accurate payroll documentation is sent through to payroll within agree deadlines (salary/wage queries)
Liaise with Line Management to action training needs.
Responsible for the commination/follow-up and re-imbursement of grants from the SETA
Liaise with various SETA (registration/progress/results) & Finance department
Co-ordinate special programmes e.g., Employee Health and Wellness
Administer and co-ordinate Employment Equity, Training & Skills Development meetings.
Administer & co-ordinate the Performance System (scores)
Administer & chair disciplinary hearings (grievance procedures)
Employee Representative in disciplinary hearings (SAPS)
Co-ordinate & Monitor Learnerships (Trade test done by independent Industrial Psychologists)
Follow-up on queries and outstanding issues (problem solving skills with professionalism)
Ensure proper filing, document management and good housekeeping - Participated in team-building activities to enhance working relationships
- Used Microsoft Word and other software tools to create documents and other communications
HR Manager
Sun International: Sun City (LBS)
Sun City, North West, South Africa
12.2008 - 02.2010
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Supervised and mentored direct reports and developed talented HR teams.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Developed focused training programs, leadership pipeline and succession plans.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Assessed impact of union proposals on company or government operations.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Reduced grievances and arbitration need by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Developed and maintained courteous and effective working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- RECRUITMENT & SELECTION:
Contracts of Employment – Fixed term (renewed on a yearly basis) (confirm rate)
Confirmation of employment, signed off by GM & MD
Record resignations and do exit interviews
Issue ITD forms for New Employees (Management - e-mail & internet access)
Send a monthly update – Head counts to GM & MD
Weekly meetings with SI – HR Department and Concessionaires
Management rosters to GM & MD – monthly
Verify staff with Payroll, Sechaba & ID Offices – monthly
Staff assistance – personal problems e.g., trauma, ill health & alcohol counselling
Weekly Bar rep meetings – update Management
• BASIC CONDITIONS OF EMPLOYMENT:
Compensation for public holidays,
Off-days according to the hospitality industry
Leave (annual, sick leave, family responsibility, maternity & unpaid leave)
Are the Basic Conditions of employment act on the Notice boards
•UNEMPLOYMENT INSURANCE: Make sure that all employees contribute to UIF and declare them to Dept of Labour every 3 months
Ensure that every employee is given a pay slip.
•LABOUR RELATIONS:
Make sure that Disciplinary code & procedure is in place
Have a track record of Recognition agreements with representative unions
Sent a monthly update to GM & MD regarding cases handled, pending, and finalized
Sent a monthly overview to GM & MD regarding pending CCMA cases
Attend every disciplinary case and give feedback to GM & MD
Coordinate meetings with GM, Union Representatives & Shop stewards
Verified list of members from different unions: ACCAWU & TAUWUSA = LBS & SATAWU = Santorini & 4th Street Café
Issue UIF forms – dismissals & maternity leave
Monthly meetings with Shop Stewards: SACCAWU & TAUWUSA = LBS & SATAWU = Santorini & 4th Street Café
• COMPENSATION FOR OCCUPATIONAL INJURIES & DISEASES:
Record IOD’s (injuries on duty) to medical practitioner, Fire Dept and Compensation Commissioner.
Furnish returns on earning to the Compensation Comm. (not later than 31 March)
•OCCUPATIONAL HEALTH & SAFETY:
Have a written H & S policy in place, signed off by CEO of Comp
Ensure a practical/reasonable safe environment
Inform and train staff on H & S procedures and near misses
Appoint H & S representatives per unit and appoint a committee
Are the H & S Act on the Notice boards
Attend monthly meetings with Hotels regarding H & S procedures and action plans
•SKILLS DEVELOPMENT:
Does the Comp pay the 1% monthly levy? (Proof must be submitted)
Are there learner ship agreements in place? (Record the duration of period)
Does the Comp submit a Workplace Skills plan to a SETA? (Prescribed forms from the registered SETA) Copy of Learnership needs to be submitted to SETA, Comp, and learner
• EMPLOYMENT EQUITY:
Make sure the Comp have an employment equity plan in place
Does the Comp submit their report to Dept. of Labour?
Are there a designated Manager to monitor and implement the plan?
Are there an EE notice on the Notice boards?
• TRAINING:
Coordinate training – according to performance and needs
Coordinate training for
• PERFORMANCE APPRAISALS:
Keep tract of Performers and give the names through to payroll for nominations for employee of the month
Keep tract of non-performers – evaluation on a regular basis, follow-up
• STRIKE ACTION PLANS:
Liaise with Unit Managers to organize casual staff
Ensure that Casual pool is available and willing
Responsible for seasonal casuals – authorization to employee training
• HOUSING: SUN LOFT FLATS
Welcome new employees and introduce them to Management/staff
Follow-up on maintenance issues – queries need to be submitted to SI-housing dept.
Feedback to GM monthly - Developed focused training programs, leadership pipeline and succession plans
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding
HR Officer
Early Bird Farms (Astral Ltd)
Pretoria, South Africa
02.2008 - 12.2008
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated employee placements and administrative details.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Oversaw HR needs for 1200-employee operation across 3 locations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Effective recruitment and selection process-engagement process (post signed off on organogram by CEO) (draw up
• advertisement to the need of Line Management)
• Screening of cv.’s, initials screening interview (including reference checks)
• Shortlisting candidates for final interview and assessments
• Draw up an Offer of Employment
• Capture new employees on VIP (UIF/Tax)
• Liaise with Line Management to action training needs.
• Administer & co-ordinate the Training and Employment Equity meetings and records (history)
• Co-ordinate & Monitor Learnerships (Trade test done by independent Industrial Psychologists)
• Responsible for submission of Workplace Skills Plan (WSP)
• Act as SDF to ensure employees meet the minimum skills to benefit the company
• Responsible for the commination/follow-up and re-imbursement of grants from the SETA
• Liaise with various SETA (registration/progress/results) & Finance department
• Oversee training records (VIP) (Excel data base)
• Verify training/sign off Training for payroll (salary/wage queries) purposes
• Administer & Manage Performance System (scores)
• Oversee all disciplinary procedures and hearings (grievances)
HR Administrator/Coordinator
Anglo Platinum-Amandelbult section
Amandelbult, North West, South Africa
05.2000 - 02.2008
- Liaised between multiple business divisions to improve communications.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Updated HR database with new employee information, changes in benefits and other details.
Education
High School Diploma -
Hoërskool Nylstroom
Nylstroom (Modimole) 01.1986 - 12.1990
Diploma in Fashion Design And Art - Fashion And Art
Akademie Vir Mode En Kuns (Cleopatra)
Pretoria 02.1991 - 11.1992
Skills
Policy and procedure control
undefinedAccomplishments
A major milestone within my career at SAPS was to obtain an additional Scare skill grant of R1 200 000.00, allocated to the Cyber Crime Unit.
Timeline
Office Manager
Leidin Pty (Ltd)
01.2015 - Current
Lt-Col (Training and Development)
South African Police Service (CI)
03.2010 - 12.2014
HR Manager
Sun International: Sun City (LBS)
12.2008 - 02.2010
HR Officer
Early Bird Farms (Astral Ltd)
02.2008 - 12.2008
HR Administrator/Coordinator
Anglo Platinum-Amandelbult section
05.2000 - 02.2008
Diploma in Fashion Design And Art - Fashion And Art
Akademie Vir Mode En Kuns (Cleopatra)
02.1991 - 11.1992
High School Diploma -
Hoërskool Nylstroom
01.1986 - 12.1990
Certification
SAP Training (Training & Events) (Education)(HR Training Reporting & Ad-Hoc Queries)
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