Arief Khan
Salesman
kwazulu natal
Summary
Driven leader with a proven track record at Legends, enhancing customer satisfaction and team performance. Expert in strategic planning and operations management, I've consistently exceeded sales targets and improved service delivery. Skilled in team leadership and performance management, achieving significant results without exceeding a numerical percentage.
Overview
30
30
years of professional experience
Work History
Manager
Legends
02.2021 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Manager
Cars on Cornor
02.2018 - 02.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
Sales Manager
KZP Motors
01.2007 - 01.2019
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Sales Manager
Ikraams Furniture
04.2002 - 09.2006
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Dispatch Assistant
Macksons Hardware
01.1994 - 12.1994
- Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
- Ensured compliance with safety protocols during dispatch operations, reducing accidents and maintaining a safe working environment.
- Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
- Optimized vehicle routing plans by analyzing historical data patterns and utilizing advanced mapping tools.
Education
High School Diploma -
Drakensburg Secondary School
Estcourt, South Africa 04.2001 -
Skills
Team Leadership
Timeline
Manager
Legends
02.2021 - 09.2023
Sales Manager
Cars on Cornor
02.2018 - 02.2019
Sales Manager
KZP Motors
01.2007 - 01.2019
Sales Manager
Ikraams Furniture
04.2002 - 09.2006
High School Diploma -
Drakensburg Secondary School
04.2001 -
Dispatch Assistant
Macksons Hardware
01.1994 - 12.1994
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