Learning new cultures, languages and traveling to foreign counties
Arcilia Mohapi
Unemployed
Kempton Park Gauteng
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Receptionist
Van Rensburg N Skoon Attorneys
Kempton Park Gauteng
03.2019 - 01.2022
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
Cashier
Arwyp Hospital
Kempton Park Gauteng
01.2014 - 01.2016
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Assistant Teacher
Jozi Jammers Pre- Primary School
Randburg,Northriding
03.2013 - 12.2014
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Distributed tests, assignments and handouts per teacher specifications.
- Researched and presented new learning tools and methods for classroom application.
- Worked with teacher and administrators to enforce school policies and procedures.
- Delivered supplementary lessons and practice assignments.
- Monitored students during quizzes and tests.
- Supervised recess, lunch and daily student intake and dismissal.
- Graded assignments and reported individual progress to teacher.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Provided one-on-one and group-based learning support focused on student progress.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Planned, prepared and presented group assignments to encourage collaboration.
- Oversaw classroom operations during teacher and parent meetings.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted in implementation of new learning tools, systems and materials.
- Assisted in lessons, curriculum and homework planning.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
Education
National Certificate - Information Technology Systems Development
Prophesy IT And Computer College
Kempton Park 01.2018 - 03.2019
Matric - Senior Certificate
Whitestone College
Braamfontein 01.2006 - 12.2006
Diploma - Teaching English As A Foreign Language
TEFL
Online Studing 01.2022 - 09.2023
National Certificate - Food Services Management
Striving Mind Academy
Randburg 11.2012 - 03.2013
Skills
Documentation and reporting
Office administration
Professional demeanor
Travel planning
Customer/Client relations
Database administration
Customer and client relations
Interests
Certification
[Area of certification]Kemptonpark, [ TEFL- [Timeframe]
Timeline
[Area of certification]Kemptonpark, [ TEFL- [Timeframe]
09-2023
Diploma - Teaching English As A Foreign Language
TEFL
01.2022 - 09.2023
Receptionist
Van Rensburg N Skoon Attorneys
03.2019 - 01.2022
[Area of certification]Kempton park Training - informationTechnology systems development[Timeframe]
03-2019
National Certificate - Information Technology Systems Development
Prophesy IT And Computer College
01.2018 - 03.2019
Cashier
Arwyp Hospital
01.2014 - 01.2016
Assistant Teacher
Jozi Jammers Pre- Primary School
03.2013 - 12.2014
[Area of certification]Randburg Training -Striving mind Academy food and beverages[Timeframe]15/03/2013
03-2013
National Certificate - Food Services Management
Striving Mind Academy
11.2012 - 03.2013
Matric - Senior Certificate
Whitestone College
01.2006 - 12.2006
[Area of certification] UmalusiTraining - Matric[Timeframe]12/12/2006
01-2006