Summary
Overview
Work History
Education
Skills
Timeline
Generic
Archibald Fundile Mabetha

Archibald Fundile Mabetha

2759 Tshepiso Crs Westonaria

Summary

I have the passion to make it happen as I'm willing to learn and develop in a rapid growing industry in order to gain knowledge of the working style as well as professional and personal growth I am highly organised, able to work independently and in a team. I am pro-active,posses a technical ability. I have good communication, interpersonal skills and Good hands and eye coordination.Self-starter and a team player. Have an ability to work without constant super vision and show a focus on detail. I am both efficient and competent to carry out any task. I am a fast learner,energetic and readily show initiative. I am disciplined and I have good work ethics. Additionally I offer strong organisational abilities and decision-making skills.i'm persuaded that this is the opportunity that will contribute in my well being development, I would really appreciate to form part of your team,thereby yielding the twin benefits of job satisfaction and convenient professional growth.

Overview

15
15
years of professional experience
6
6
Languages

Work History

Bank Teller

Absa Bank
Krugersdorp
06.2023 - Current
  • Processed applications for new accounts.
  • Referred customers to other banking departments for specialized services.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Turned in excess cash to maintain drawer security.
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Removed mutilated currency from circulation.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Reconciled cash drawer and resolved discrepancies.
  • Generated monthly reports on customer activity and customer feedback.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Wrote and distributed customer correspondence.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Trained new hires on customer service policies and procedures.

Service Consultant/ Teller

Capitec Bank Ltd
Westonaria
05.2018 - 10.2022
  • Set up appointments with clients, to meet client needs and resolve key concerns.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Recommended additional, useful services to customers, which helped to increase overall sales.
  • Immediately escalated incidents to remain compliant with company's standard procedures and processes.
  • Contributed to business growth by confirming that customers were satisfied with service and quality.
  • Welcomed people as they entered the facility and ascertained their needs by asking open-ended questions.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.

Shop Manager/ Pizza Chef

Pizza Perfect Westonaria
Westonaria
06.2016 - 05.2018
  • Organised team briefings to promote collaboration and increase motivation and productivity.
  • Kept shop condition tidy to maintain aesthetics, appearance and support quality and cleanliness standards.
  • Applied conflict resolutions between staff to maintain fostering environment, increase moral and cordial relationships.
  • Conducted staff evaluations to gauge performance and provide guidance in areas requiring improvement.
  • Managed client database to track purchasing history and maintain accurate records.
  • Created hard-working and productive teams by providing clear guidance and feedback.
  • Tracked stock levels to purchase new items and maintain consistent inventory.
  • Maintained excellent brand image through monitoring team behaviours and establishing exceptional uniform standards.

Promoter

JR Promotions
Midrand
11.2014 - 07.2016
  • Kept up-to-date with competitor products, tailoring promotional activity to highlight unique offering of products and company.
  • Arranged merchandise displays, keeping tidy and appealing to attract customer interest and attention.

Petrol Attendant

Caltex Filling Station
Westonaria
12.2012 - 12.2013
  • Kept shop area tidy to preserve aesthetic appeal and support cleanliness standards.
  • Applied lubricants on gasoline pumps to protect engine from corrosive and mechanical wear.
  • Collected payments by cash, credit or debit and provided invoices to establish proof of transaction.
  • Communicated with customers to provide information of types of fuel and prices.
  • Conducted safety checks on fuel pumps to determine functionality and power.
  • Checked tire pressure and fluid levels to perform maintenance on vehicles of customers.

Pizza Chef

Pizza Perfect Westonaria
Westonaria
06.2010 - 12.2011
  • Oversaw safe daily set up and shut down of pizza oven.
  • Baked wide variety of pizza doughs, including thin crust, thick crust and cheese-stuffed, from scratch to consistent, high standards.
  • Adapted recipes and ingredients to common customer requirements such as vegan, dairy-free and gluten-free pizzas to engage larger audience.
  • Maintained polite, informative and engaging manner will all customers, enhancing brand reputation.
  • Cleaned and sterilised kitchen equipment and tools, keeping cooking station neat, clean and safe.
  • Developed and suggested new recipes periodically, refreshing and renewing menu to attract new customers.
  • Prepared sauces, cheeses and other pizza toppings following set recipes and adapting to customer requests.
  • Kept up-to-date knowledge of appropriate health and safety, food hygiene and COSHH regulations.
  • Demonstrated strong time management skills, assisting other kitchen staff to support overall kitchen performance.
  • Kept equipment clean in line with set cleaning programme to keep in good working order.
  • Monitored temperature of pizza oven consistently to maintain correct cooking environment.
  • Kept tidy, clean and neat appearance at all times, complying with company hygiene standards.
  • Trained and supervised junior pizza chef, supporting with positive reinforcement, guidance and constructive feedback.

Education

National Vocational Certificate - Mechanical Engineering and Related Design (NCV

Westcol (Randfontein)
Randfontein, Gauteng

Matric

Simunye Secondary School
Westonaria, Gauteng

Mechanical Engineering N2

Westcol
Westonaria, Gauteng

Mechanical Engineering N3

Usizo College for FET
East Rand, Gauteng

Banking NQF4

Cornerstone Perfomance Solution
Westonaria, Gauteng

Skills

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Timeline

Bank Teller

Absa Bank
06.2023 - Current

Service Consultant/ Teller

Capitec Bank Ltd
05.2018 - 10.2022

Shop Manager/ Pizza Chef

Pizza Perfect Westonaria
06.2016 - 05.2018

Promoter

JR Promotions
11.2014 - 07.2016

Petrol Attendant

Caltex Filling Station
12.2012 - 12.2013

Pizza Chef

Pizza Perfect Westonaria
06.2010 - 12.2011

National Vocational Certificate - Mechanical Engineering and Related Design (NCV

Westcol (Randfontein)

Matric

Simunye Secondary School

Mechanical Engineering N2

Westcol

Mechanical Engineering N3

Usizo College for FET

Banking NQF4

Cornerstone Perfomance Solution
Archibald Fundile Mabetha