Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aqeelah Moosa

Administrative Assistant
Cape Town

Summary

Accomplished Administrative Assistant with a proven track record at WorkAway International, enhancing office efficiency and mastering database management. Leveraged organizational skills and Microsoft Excel proficiency to streamline operations, achieving a significant reduction in documentation errors. Known for adaptability and fostering professional relationships, consistently promoting a positive work environment.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

WorkAway International
04.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Updated spreadsheets and databases
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Managed filing system, entered data and completed other clerical tasks.
  • Routed applicants to company website to apply for vacant positions.
  • Managed communication with candidates throughout the entire recruitment process, ensuring a positive experience for all involved parties.
  • Communicated with applicants across various stages of hiring process.
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.

Front Desk Receptionist

Sport Science Institute of South Africa
02.2020 - 04.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected locker deposits, membership fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information about fitness center services.
  • Ensured proper security protocols were followed at all times by monitoring visitor sign-ins/sign-outs and verifying member identification upon entrance.
  • Fostered a positive atmosphere within the fitness center by consistently displaying an upbeat attitude, strong work ethic, and commitment to excellent customer service.
  • Contributed to a team-oriented work environment by providing support and assistance to fellow staff members when needed.
  • Demonstrated strong multitasking abilities by managing multiple phone lines, email correspondence, and in-person inquiries simultaneously.
  • Assisted with marketing initiatives, promoting special events and membership deals to attract new clients and retain existing ones.
  • Maintained a clean and organized reception area, contributing to a welcoming environment for members and guests.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.

Promoter Supervisor

Tradeway Promotions
09.2022 - 12.2022
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.
  • Identified potential marketing opportunities to increase brand awareness.
  • Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.
  • Worked with team to achieve sales goals for products.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Maintained clean, organized and professional work environment.
  • Developed and executed promotional campaigns to drive brand awareness and sales.

Education

High School Diploma -

Kensington High School
Kensington, South Africa
04.2001 -

Skills

    Office Administration

    Administrative Support

    Data Entry

    Computer Skills

    Filing

    Microsoft Excel

    Microsoft Word

    Computer Proficiency

    Time Management

    Proofreading

    Database Management

    Excel spreadsheets

    Scheduling

    Time management abilities

    Adaptability and Flexibility

    Organizational Skills

    Resume Formatting

    Telephone skills

    File Management

    Multitasking

Timeline

Administrative Assistant

WorkAway International
04.2024 - Current

Promoter Supervisor

Tradeway Promotions
09.2022 - 12.2022

Front Desk Receptionist

Sport Science Institute of South Africa
02.2020 - 04.2024

High School Diploma -

Kensington High School
04.2001 -

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Aqeelah MoosaAdministrative Assistant