Aphiwe Sukume
Alberton
Summary
Results-driven courier service supervisor with 4 years of experience in logistics and warehouse management. Demonstrated ability to enhance operational efficiency through effective coordination of time-sensitive deliveries, achieving high accuracy and customer satisfaction. Expertise in team supervision, workflow optimization, and problem resolution in high-pressure environments. Committed to productivity, service excellence, and continuous improvement in dynamic logistics settings.
Overview
9
9
years of professional experience
Work History
Courier Service Supervisor
MiFitness Warehouse
MULDERSDRIFT
06.2022 - Current
- managing courier department operations.
- Facilitated smooth operation of daily courier services.
- Monitored delivery progress for timely customer notifications.
- Addressed inquiries related to courier services.
- Supported receipt distribution and dispatch of stock to improve service flow.
Courier/Warehouse Administrator
MiFitness Warehouse
02.2021 - 05.2022
- Coordinated communication between companies and warehouse customers to ensure timely information exchange
- Executed data entry and managed inventory of all stock
- Organised customer data filing system to enhance retrieval efficiency
- Managed mail deliveries to streamline communication processes
Office Administrator
Life Flora Clinic
RANDBURG
02.2017 - 12.2019
- Oversaw daily administrative functions in medical practice.
Directed management of patient records and appointment scheduling.
Coordinated front desk reception and medical correspondence processing.
Facilitated efficient clinic operations while ensuring patient confidentiality.
Enhanced patient support services within dynamic healthcare setting.
Porter
Clinix Health Group
VOSLOORUS
01.2017 - 12.2017
- Provided vital assistance in healthcare settings by ensuring safe patient transport across wards and treatment areas.
Supported nursing and medical teams with patient mobility and logistical tasks, enhancing overall operational efficiency.
Maintained patient dignity, comfort, and safety, while adhering to hygiene and hospital protocols.
Education
Bachelor of Commerce (BCom) in Supply Chain Management
University of South Africa
Pretoria, GP01-2028
NQF LEVEL 5 - LOGISTICS AND SUPPLY CHAIN MANAGMENT
Boston Business College
Alberton, GP01-2023
Media Consultant - MEDIA
Boston Business College
Germiston, GP12-2013
Matric - MATRIC
Palm ridge Secondary
PALMRIDGE12-2013
Skills
- Logistics
- Tracking systems expertise
- SAP
- Parcel Perfect
- Warehouse expertise
- Package handling
- Residential deliveries
- Pickup and delivery
- Schedule management
- Data Entry
- MS Excel
- MS Office
- Communication skills
- Customer service
- Customer support
- Client interaction
- Client updates
- Problem resolution
- Issue resolution
- Pressure adaptability
- Time management
- Teamwork
- Package sorting
- App reporting
- Data entry
- Issue resolution
- Pickup and delivery
Languages
Xhosa
English
Zulu
Sesotho
Personal Information
Criminal Record: None
References
On request
Timeline
Courier Service Supervisor
MiFitness Warehouse
06.2022 - Current
Courier/Warehouse Administrator
MiFitness Warehouse
02.2021 - 05.2022
Office Administrator
Life Flora Clinic
02.2017 - 12.2019
Porter
Clinix Health Group
01.2017 - 12.2017
Bachelor of Commerce (BCom) in Supply Chain Management
University of South Africa
NQF LEVEL 5 - LOGISTICS AND SUPPLY CHAIN MANAGMENT
Boston Business College
Media Consultant - MEDIA
Boston Business College
Matric - MATRIC
Palm ridge Secondary