Aphiwe Ngubani
Durban
Summary
Quick to learn and adapt, always looking for ways to improve customer experiences. Eager to contribute to a dynamic retail environment with friendly and a friendly and approachable manner. Capable of learning new skills quickly and approaching daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Hardworking professional with experience in manual labour, handling tasks like loading, unloading, and assembling materials. Competent in using hand and power tools, following safety protocols, and working collaboratively on site. Reliable, punctual, and always ready to complete tasks efficiently.
Overview
3
3
Languages
Work History
Retail Worker
SPAR
UMzimkhulu, South Africa
11.2025 - 02.2026
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
- Used point of sale POS systems efficiently, managing transactions and generating reports.
- Kept shelves neat, clean and organised through visual merchandising.
Education
Science Class
DRC Senior Secondary School
uMzimkhulu, KZN, South Aftrica 2021 - 2023
Electrical Power Engineering - Engineering
Durban University of Technology
Durban, South Africa 2024 - 2029
Skills
- Transaction management
- Product knowledge
- Visual display management
- Customer engagement
- Health and safety procedures
- Computer literate
- Multitasking efficiency
- Cleanliness standards
- Resilient under pressure
- Confident communicator
- Patience and empathy
- Technical product knowledge
Languages
English
Upper Intermediate
B2
IsiZulu
Upper Intermediate
B2
IsiXhosa
Proficient
C2
Interests
- Working with anything to do with computer, watching TV on my free time I love volunteering to any community service and learning new things Music is a top-up
Timeline
Retail Worker
SPAR
11.2025 - 02.2026
Electrical Power Engineering - Engineering
Durban University of Technology
2024 - 2029
Science Class
DRC Senior Secondary School
2021 - 2023