Summary
Work History
Education
Skills
Work Availability
Additional Information
Timeline
Generic
Aphiwe Madlavu

Aphiwe Madlavu

Summary

Results-driven Administration Management experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Work History

Administration Manager

Massmart Builders Express
Jeffreys Bay
08.2023 - Current
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing and problem-solving.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Met department budgets by monitoring and reporting on office expenses.
  • Built excellent employee experience through culture of service and execution of employee assistance programs.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Streamlined and improved administrative operations by identifying automation opportunities.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Updated reports, managed accounts, and generated reports for company database.
  • Submit monthly reports to Regional and Store manager on key data (hr, payroll, expenses, point of sale, goods receiving, stock control, financial performance).
  • Analyses all income statement and balance sheet accounts and action variances (SAP) ensure recommendations on store financial performance are made.
  • Monitor labour scheduling and related costs including labour brokers (JDA).
  • Manage sundry expense control process within relevant targets (sap).
  • manage petty cash process within relevant budgets.
  • Determine store budget in consultation with various stake-holders (BOBJ).
  • Conduct relevant weekly/ monthly checks as per admin managers' checklists (PORTAL).

Branch Manager

Duncan Village
EAST LONDON
11.2020 - 05.2022
  • Visit cash office, check times for drops and adjust accordingly money must be dropped when necessary and every single day
  • Interlock system must be operational every day urgent and immediate report/repair, if not
  • Alarm must be tested and checked that it is on at lock up time
  • Controls and Security Operating and service the camera's
  • To always be alert by always checking cameras for our safety
  • To check properly if the g4s guards are legit when collecting money from our facilities and request their identity
  • Check maintenance issues and follow up on outstanding logs
  • Physically check in diesel when paid by petty cash
  • Catalogues must be counted as per cycle and adjustments made after spot counts are completed
  • No sales for 2 weeks” weekly report and investigation
  • Spot check at the time of delivery and check receiving draws have locks
  • Check airlock system is in place and returns procedures are actioned daily
  • Check all equipment is switched off and closed, taps, stoves, ovens, proofers, lights butchery
  • Sales floor must be in “ready to trade condition”, no back shopping, trolleys/baskets put away, pallets and crates may be left on the sales floor
  • Safe keeping of cleaning materials and manage the housekeeping daily
  • Sign all admin files, reports and GRV batch Check GP, stockholding and IBT'S reports daily
  • Ensure delivery schedule is received and in use
  • Ensure promo out of stock are checked, followed up daily, check top 100 lines are in stock and suspense report daily
  • General security: alarm activations and attend callout's.

Marketing Intern

Eastern Cape Parks And Tourism
East London
02.2019 - 10.2020
  • Collaborated with team members to help expand marketing channels.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Contributed to mock-ups, email campaigns, and social media content.
  • Helped with planning and hosting of marketing events.
  • Measured and reported results of marketing initiatives.
  • Performed office administrative duties to enhance team cohesiveness.
  • Practiced search engine optimization to maximize efforts in creating brand awareness.

Administrator | Data Capturer

Rhodes University
Grahamstown
09.2016 - 02.2019
  • Receive files from kitchens, checklist with the documents in file capture POAC (meal figures) - function
  • Capture receipts-function; capture invoices; capture sunshine juice invoice, capture the weekly stock
  • Office work such as filling, making sure there are sufficient forms (grocery & disposable daily issues
  • Grocery and chemical stock sheets, function costing, kitchen transfer, driver sheet .
  • Checklist in stock
  • Placing orders for the office stationery and data capturing of daily issues using Porte / Putty System
  • Receiving incoming calls from the campus kitchen that I work with.
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in company database.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.

Education

BBA - Retail Management

REGENESYS BUSINESS SCHOOL
Johannesburg
01.2022 - 10.2023

Post Graduate Diploma in Enterprise Management - Enterprise Management

Rhodes University Business School;
Grahamstown
04.2018 - 04.2018

BTech - Marketing Management

WALTER SISULU UNIVERSITY
01.2004 - 11.2009

Skills

Skills SetExperience in training policies and procedures for retail managementProficiency with technology, especially computers, software applications, and phoneGood communication skillsEvents management supportStrong understanding of company products, policies, and servicesAbility to coach, train, and motivate employees and evaluate their performancePeople Management and Database ManagementProficient in MS Office and Financial Management SkillsWorking knowledge in Branding and Marketing SkillsOutstanding organizational skills and Customer Service focusedCritical thinker and problem-solving skills

Relationship building and management

Bank security expert

Human resources knowledge

Cash handling expertise

Reporting familiarity

Sales professional

Marketing

Relationship Management

Verbal/written communication

Financial services

Key performance indicators

Accounts Payable

Product training

Financial Advising

Team Player

Proficient in MS Office

Accounts Receivable

Goals and performance

Employee Development

Customer service awareness

Resourceful nature

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

Extramural Activities: Recipients of Thomas-Alty and Vice Chancellor's Awards in 2018 at

Rhodes University.

Timeline

Administration Manager

Massmart Builders Express
08.2023 - Current

BBA - Retail Management

REGENESYS BUSINESS SCHOOL
01.2022 - 10.2023

Branch Manager

Duncan Village
11.2020 - 05.2022

Marketing Intern

Eastern Cape Parks And Tourism
02.2019 - 10.2020

Post Graduate Diploma in Enterprise Management - Enterprise Management

Rhodes University Business School;
04.2018 - 04.2018

Administrator | Data Capturer

Rhodes University
09.2016 - 02.2019

BTech - Marketing Management

WALTER SISULU UNIVERSITY
01.2004 - 11.2009
Aphiwe Madlavu