Altea and Microsoft Word
I have background of working as a airport ground staff from Arrivals, departure, boarding gates,check in ,hostess and wheelchairs . I am familiar with altea system ,fly and Jfe system
Hi, I’m
Aphiwe Daki
Customer Service Agent
Western Cape
Summary
Overview
4
years of professional experience
1
Certification
1
Language
Work History
Nas Collosal Services Cape Town
Check-in Agent
03.2022 - Current
Job overview
- Expedited ticket changes or cancellations as needed, accommodating last-minute requests from passengers.
- Coordinated with other airline personnel to ensure efficient movement of passengers through security checkpoints.
- Streamlined the check-in process for a smoother experience, managing passenger reservations with accuracy.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
Education
Buffalo City Tvet College East London
National Certificate Vocational from Safety in Society
04.2014
University Overview
Skills
Crisis Management
undefinedAccomplishments
Accomplishments
I accomplished all my training and my check- in
Software
Certification
National certificate Vocational
Timeline
Check-in Agent
Nas Collosal Services
03.2022 - Current
National certificate Vocational
04-2014
Buffalo City Tvet College
National Certificate Vocational from Safety in Society
Similar Profiles
Shawn DirnbergShawn Dirnberg
Shop Owner at Collosal Ponds and Aquatic FeaturesShop Owner at Collosal Ponds and Aquatic Features
Larry ThompsonLarry Thompson
Firefighter/EMT-Basic at NAS Mayport Fire And Emergency ServicesFirefighter/EMT-Basic at NAS Mayport Fire And Emergency Services
JASON BRUCEJASON BRUCE
Fire Protection Inspector at NAS Key West Fire & Emergency ServicesFire Protection Inspector at NAS Key West Fire & Emergency Services
Thomas Henry DanielsThomas Henry Daniels
Senior Sous Chef at Gorgeous George HotelSenior Sous Chef at Gorgeous George Hotel
Zandre Van TonderZandre Van Tonder
Manager at Jolly RogerManager at Jolly Roger