Principles of Public Administration
Aphile Madela
Political Science, Sociology Intern
Cape Town
Summary
I am a results-driven individual with an expanding academic background in Political Sciences and Governance, and Sociology, equipped with a comprehensive understanding of political dynamics and societal structures. Proven ability to analyze complex issues, formulate strategic solutions, and communicate effectively. Adept at conducting thorough research, interpreting data, and presenting findings coherently. Demonstrated leadership through active participation in civic engagement, community initiatives, and marketing initiatives. Exceptional interpersonal and communication skills, coupled with a keen interest in policy development and social impact. Eager to contribute my expertise to a dynamic team in a political sciences and government, or sociology-focused or any relating organization.
Overview
1
1
year of professional experience
3
3
Languages
2
2
years of post-secondary education
Work History
Front Desk Receptionist
University Of Cape Town
02.2023 - 12.2023
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
Marketing Intern
South African Tourism
08.2023 - 09.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed and grew leads through repeat business and customer referrals.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Improved customer service and telecommunication skills to build lasting relationships.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Prepared persuasive sales and marketing presentation materials to engage clients.
Education
Bachelor of Social Science - Political Science And Government
02.2022 - Current
- 59 Minimum Average
- Continuing education in Politics and Governance, Sociology, and African Feminist Studies.
Skills
Performing research and analyzing data
Accomplishments
Certificate of leadership, 2023,
UCT
Interests
Public Policy
The acquired dependency of the legislative and executive branches of the South African Government
Timeline
Marketing Intern - South African Tourism
08.2023 - 09.2023
Front Desk Receptionist - University Of Cape Town
02.2023 - 12.2023
University of South Africa - Bachelor of Social Science, Political Science And Government
02.2022 - Current
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