Aobakwe Mashika

• Ensured all safety protocols were followed during daily operations to create a secure working environment.
• Strengthened communication between departments by fostering a collaborative work environment.
• Contributed to the development of standard operating procedures, improving overall operational efficiency within the department.
• Prioritized tasks effectively, managing multiple responsibilities simultaneously without sacrificing quality or productivity.
• Reduced customer complaints by providing exceptional service and timely resolutions.

• Delivered packages to customer doorsteps and business offices.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Verified accuracy of all deliveries against order forms.

•Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
•Managed client correspondence, order tracking and data communications.
•Collaborated closely with other managers to smooth and improve office operations.
•Managed client communications by answering phones and corresponding through email.
•Supported managers with proactive, efficient clerical support to maintain smooth-running operations.

• Negotiated favorable leasing contracts that supported long-term financial objectives while also meeting immediate operational needs.
• Reduced overall fleet costs with the implementation of a fuel management system.
• Proactively addressed risks in fleet management operations through regular safety meetings, driver training sessions, and performance reviews.
• Established strong relationships with vendors and suppliers, ensuring timely delivery of parts and services at competitive prices.
• Enhanced fleet efficiency by implementing a preventative maintenance program, reducing vehicle downtime.

• Worked with vendors to make purchases and reconcile invoices.
• Collaborated with area managers to evaluate needs and optimize operational plans.
• Maximized resource utilization by monitoring staff schedules and allocating tasks.
• Improved employee performance by implementing training programs and conducting regular performance reviews.
• Delivered successful projects by effectively coordinating resources, timelines, and budgets.