Anya Van Niekerk - Els
Delray Beach
Summary
I am an enthusiastic, positive and bubbly person who works well in a team environment and takes leadership when needed. Working in the industry since I can remember, I have sought out to master each aspect and be as diverse as possible. My high standards, flexibility and adaptiveness makes me a great asset to any establishment. Hospitality is my passion, it's what drives me and helps me strive to be better.
Overview
16
16
years of professional experience
Work History
Line Cook
Addison Reserve Country Club
10.2024 - 04.2025
- Prepared high-quality dishes per recipes and presentation standards.
- Collaborated with kitchen staff for timely service and efficient workflow.
- Maintained cleanliness and organization of workstations, adhering to safety regulations.
- Trained new line cooks on procedures, equipment, and food preparation techniques.
- Handled multiple orders during peak periods with high accuracy to maximize satisfaction.
- Adapted to new recipes and techniques, showing versatility and eagerness to learn.
- Kept stations well-stocked with supplies and spices for productivity.
- Boosted morale through positive attitude and willingness to assist others.
Golf Shop Attendant
Bald Peak Colony Club
05.2024 - 10.2024
- Managed golf shop operations, ensuring optimal inventory and product availability.
- Assisted members with equipment selection and provided outstanding customer service.
- Trained new staff on procedures, promoting consistent service and efficiency.
- Maintained retail space cleanliness and organization for an inviting shopping environment.
- Streamlined inventory management by tracking merchandise and maintaining stock levels.
- Supported golf professionals during tournaments with player check-ins and scorecard distribution.
- Boosted sales revenue by effectively promoting merchandise and services to customers.
- Contributed to team morale by assisting coworkers and addressing workplace issues.
Line Cook
Addison Reserve Country Club
10.2023 - 05.2024
Golf Shop Attendant
Bald Peak Colony Club
05.2023 - 10.2023
Line Cook
Addison Reserve Country Club
10.2022 - 05.2023
Line Cook
Addison Reserve Country Club
10.2021 - 05.2022
Pastry Cook
Bald Peak Colony Club
05.2021 - 10.2021
Server
The Polo Club Of Boca,
10.2020 - 05.2021
Bartender
Bald Peak Colony Club
05.2020 - 10.2020
- Crafted and served high-quality cocktails and beverages to enhance guest satisfaction.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Developed seasonal drink menus, incorporating fresh ingredients and innovative concepts.
- Ensured compliance with health and safety regulations, maintaining a clean workspace.
- Provided exceptional customer service, resolving issues promptly to maintain positive experiences.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
Server
The Polo Club Of Boca Raton
10.2019 - 05.2020
Hospitality Consultant and Events Manager
ELS Projects
10.2018 - 10.2019
Hospitality Consultant
Sovereign
06.2018 - 10.2018
- Created training manuals for FOH, BOH, bar and wine.
- Presented management with reports on customer satisfaction and hospitality services for decision making.
- Assisted in developing marketing materials for facility.
- Executed strategies to enhance operational efficiency.
- Maintained compliance with industry regulations and standards in hospitality services.
- Negotiated vendor contracts for favorable rates while fostering good relationships.
Executive Chef/GM/Owner
Jevista Social Cafe
04.2015 - 05.2018
- Handled food storage to prevent illness and cross-contamination.
- Sourced local ingredients to enhance flavors and reduce costs.
- Inspected kitchens for food quality, appearance, and cleanliness.
- Developed menus and planned promotional additions based on seasonal availability.
- Oversaw scheduling, inventory, and supply orders.
- Managed operations, inventory control, and customer service for restaurant.
- Collaborated with front-of-house staff to ensure customer satisfaction.
- Designed wine, drink, and cocktail menus.
Server
Mirasol Country Club
01.2016 - 06.2016
Server
The Polo Club Of Boca Raton
10.2013 - 02.2014
Server
Sebonack Golf Club
05.2013 - 10.2013
Server
The Polo Club Of Boca Raton
10.2012 - 05.2013
Bar and Restaurant Manager
Jolly Dolphin & Havana SportsBar
04.2012 - 10.2012
Team Leader
Barrons Steak House and Grill
11.2009 - 04.2012
Hotel Management Trainee
Port St Franics Hotel
01.2009 - 11.2009
- Resolved guest complaints, ensuring high satisfaction rates through complimentary services.
- Acquired guest and housekeeping skills via hands-on work and shadowing departmental leaders.
- Maintained positive lobby atmosphere by greeting guests and staff warmly.
- Assisted customers with reservations through phone calls and emails.
- Conducted property inspections to assess staff efficiency and guest accommodations.
- Organized front office, cleaning desk spaces and restocking supplies as needed.
- Supported opening and closing procedures, prepping inventory sheets and balancing cash.
- Trained on reservation processes, minimizing errors in cancellations and no-shows.
Education
Certificate - Hospitality And Tourism Management
FAU
2020
Certificate - CTH Level 2 Award in Culinary Skills (QCF)
The Mills Culinary Academy
2014
High School Diploma -
High School Paul Sauer
2007
Skills
- Operational Processes
- Customer relationship building
- Delegating Assignments and Tasks
- Team Cooperation
- Health and Safety Compliance
- Food Safety and Sanitation
- Inventory Management
- Requisitions Management
- Facility Policies and Procedures
- POS Terminal Operation and transactions
- Guest Satisfaction and problem solving
- Attention to detail
Timeline
Line Cook
Addison Reserve Country Club
10.2024 - 04.2025
Golf Shop Attendant
Bald Peak Colony Club
05.2024 - 10.2024
Line Cook
Addison Reserve Country Club
10.2023 - 05.2024
Golf Shop Attendant
Bald Peak Colony Club
05.2023 - 10.2023
Line Cook
Addison Reserve Country Club
10.2022 - 05.2023
Line Cook
Addison Reserve Country Club
10.2021 - 05.2022
Pastry Cook
Bald Peak Colony Club
05.2021 - 10.2021
Server
The Polo Club Of Boca,
10.2020 - 05.2021
Bartender
Bald Peak Colony Club
05.2020 - 10.2020
Server
The Polo Club Of Boca Raton
10.2019 - 05.2020
Hospitality Consultant and Events Manager
ELS Projects
10.2018 - 10.2019
Hospitality Consultant
Sovereign
06.2018 - 10.2018
Server
Mirasol Country Club
01.2016 - 06.2016
Executive Chef/GM/Owner
Jevista Social Cafe
04.2015 - 05.2018
Server
The Polo Club Of Boca Raton
10.2013 - 02.2014
Server
Sebonack Golf Club
05.2013 - 10.2013
Server
The Polo Club Of Boca Raton
10.2012 - 05.2013
Bar and Restaurant Manager
Jolly Dolphin & Havana SportsBar
04.2012 - 10.2012
Team Leader
Barrons Steak House and Grill
11.2009 - 04.2012
Hotel Management Trainee
Port St Franics Hotel
01.2009 - 11.2009
Certificate - CTH Level 2 Award in Culinary Skills (QCF)
The Mills Culinary Academy
High School Diploma -
High School Paul Sauer
Certificate - Hospitality And Tourism Management
FAU
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