Anwar Abdalla
Manager Safety
Abu Dhabi
Summary
Dedicated 15+ year in Aviation Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Safety-focused professional methodical about evaluating and optimizing worker conditions through use of strategic monitoring programs. Vigilant and analytical in isolating and addressing different concerns. Detail-oriented inspector with good multitasking and recordkeeping abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Manager Safety
Etihad Airways
Abu Dhabi
08.2019 - Current
- Conduct safety investigations related to cabin operations and ensure proper closure of cases in the SMS database
- Maintain the integrity of the SMS database
- Conduct detailed analysis in to the safety reports and highlight adverse trends to management for corrective actions
- Conduct detailed analysis in to the safety reports and highlight adverse trends to management for corrective actions
- Identified incidents causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Developed recommendations to reduce hazards by promoting "Just Culture" and implemented company procedures that reduced onsite accidents/incidents
- Promoted workplace safety by communicating incidents that occurred as learning events
- Analyse the causal factors and corresponding safety issues and highlight them to management for further review.
- Liaise with various operational departments and ensure that necessary follow up is conducted on safety recommendations given as a result of investigations.
- Provide relevant inputs to the monthly Safety Action Group
- Participate and represent the safety department on the investigative Go-Team in case of a serious incident/accident
Cabin Manager / PT Cabin Safety Procedures
Etihad Airways
Abu Dhabi
09.2004 - 08.2018
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Oversaw day-to-day operations onboard the flight
- Handled guest complaints and offered services recovery to maintain high guest satisfaction rates.
- Improved operations through consistent hard work and dedication.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased customer satisfaction by resolving issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Participated in team-building activities to enhance working relationships.
- Gathered information, prepared reports and drafted correspondence related to cases.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
Store Manager
Al Shaya Trading Company
Dubai
08.2001 - 07.2003
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Certificate - Safety Investigation
Baines Simmons
Abu Dhabi, UAE 02.2018 - 02.2018
MBA - International Business Management
Geneva Business School
Abu Dhabi, UAE 06.2016 - 08.2018
Certificate - Human Resources / Administration -
Cambridge College International
Dubai, UAE 06.2002 - 06.2003
Aries Data Computer
Mombasa, KenyaHigh School Diploma -
Sacred Heart High School
Mombasa, Kenya 04.2001 -
Skills
Managerial skills
undefinedTimeline
Manager Safety
Etihad Airways
08.2019 - Current
Certificate - Safety Investigation
Baines Simmons
02.2018 - 02.2018
MBA - International Business Management
Geneva Business School
06.2016 - 08.2018
Cabin Manager / PT Cabin Safety Procedures
Etihad Airways
09.2004 - 08.2018
Certificate - Human Resources / Administration -
Cambridge College International
06.2002 - 06.2003
Store Manager
Al Shaya Trading Company
08.2001 - 07.2003
High School Diploma -
Sacred Heart High School
04.2001 -
Aries Data Computer
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