Anushka Botha
Polokwane
Summary
Dynamic professional with a proven track record in customer service and cash handling, adept at resolving complaints and streamlining sales processes. Excelled at Sub Ohm Vaping by enhancing brand image and managing financial transactions. Skilled in marketing and multitasking, I successfully navigated the complexities of sales and customer support, ensuring legal compliance and efficient operations.
Overview
3
3
years of professional experience
Work History
Front Manager
Sub Ohm Vaping
09.2023 - Current
- Resolved customer complaints and professionally, maintaining a positive brand image.
- Created and maintained the daily cash sheet, ensuring accurate completion of daily cash transactions.
- Collaborated with wholesalers, including generating invoices and preparing parcels for shipment.
- Coordinated and managed courier services for delivering parcels to customers, ensuring timely and accurate deliveries.
- Coordinated daily local deliveries, ensuring efficient and timely distribution of goods to customers.
- Notified clients of outstanding invoices and created new invoices as needed, ensuring accurate and timely billing
- .Assisted walk-in clients and managed communications via the shop phone, providing excellent customer service and support.
Self Employed
Middle Moters
02.2022 - 08.2023
- Sold cars to clients, providing expert guidance on vehicle options, negotiating prices, and ensuring a smooth and efficient sales process.
- Signed transfer and ownership change documents, ensuring proper completion and legal compliance for vehicle transactions.
- Signed and processed necessary documents, ensuring compliance and accuracy in all transactions.
- Managed the buying and selling of cars, including sourcing inventory, negotiating prices, and finalizing sales transactions.
Education
High School Diploma -
PHS(Pietersburg Hoërskool)
Polokwane, South Africa12-2021
Skills
- Marketing
- Multitasking
- Front desk operations
- Computer skills
- Listening skills
- Customer service
- Time management
- Cash handling
Languages
English
Advanced (C1)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Front Manager
Sub Ohm Vaping
09.2023 - Current
Self Employed
Middle Moters
02.2022 - 08.2023
High School Diploma -
PHS(Pietersburg Hoërskool)
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