Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
CustomerServiceRepresentative

Antonette Mabilu

Tembisa,Gauteng

Summary

Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills. Caring Debtor clerk with adaptability, training and skill to help clients with different needs and backgrounds. Personalizes care based on client medical histories and personal preferences. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
18
18
years of post-secondary education

Work history

Caregiver

Bula-Mahlo Home and Day-Care
Tembisa, Gauteng
05.2023 - Current
  • Provided ongoing companionship and supportive listening to build positive rapport and help combat loneliness.
  • Promoted community engagement and sense of belonging.
  • Reported on patients' health and mobility progress, maintaining excellent continuity of care.
  • Delivered personal care and grooming routines to boost wellbeing.
  • Planned ways to help service users participate in social activities.
  • Supported residents with dementia by assisting with dressing and meal preparation.
  • Administered medications and treatments in line with medical instructions and best clinical practice.
  • Completed housekeeping from hoovering to changing bed linen.
  • Promoted independence by involving clients in cooking and gardening.
  • Ensured resident stability by accurately checking and recording vital
  • Maintained patient hygiene by assisting residents in activities of daily living, including bathing, oral care
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.

Debtors clerk

imperial science health
Centurion, Gauteng
03.2021 - 05.2023
  • Attended meetings, recorded minutes and provided detailed summary to department.
  • Assisted accountant in managing accounts receivables and payables to support bookeeping practices.
  • Practiced confidentiality to adhere to company procedures.
  • Sorted and distributed mail to designated recipients to maintain smooth delivery.
  • Scheduled appointments, meetings and travel accommodations for managers.
  • Communicated with vendors to negotiate contracts for product orders.
  • Printing all required document e.g. copy of order, proof delivery, invoices
  • Maintained clean and organised workstation to comply with office standards.
  • Provided invoices and sent reminders for outstanding payments.
  • Answered phones, replied to emails and directed calls to Customers
  • Allocating payment on SAP

Warehouse Picker

Imperial Health science
Centurion, Gauteng
09.2018 - 08.2021
  • Processed orders using handheld scanners with speed and precision.
  • Labelled and organised packages for accurate deliveries.
  • Safely moved and stored stock to protect company assets.
  • Kept clean working area, reporting any issues to management.
  • Complied with health and safety by responsibly using equipment.
  • Completed work orders and packing slips with accuracy.
  • Recorded daily productivity and customer information.
  • Uploaded shipment data by completing paperwork, tagging boxes and scanning barcodes.
  • Packaged products using skin wrap machines.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Handled new products and returns in line with company procedure.
  • Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
  • Sorted stock to prepare for processing activities and increase efficiency.

Live-In Housekeeper

Uzziel Investment and projects
Edenvale, Gauteng
01.2016 - 04.2018
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Interacted positively and professionally with residents, maintaining excellent service standards.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Meticulously vacuumed, dusted and tidied guest rooms.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.

Education

GCSEs - Accounting, business management, Economics, life orientation

Alfred Matshine high school
Bosbokrand, Mpumalanga
01.1996 - 12.2008

NVQ Level 4 - Business management

Business management
Johannesburg, Gauteng
01.2009 - 12.2009

SVQ Level 3 - office computing

Tshwane institution of Technology
Bosbokrand, Mpumalanga
03.2006 - 03.2007

A-Levels - Basic HIV/AIDS Education, Risk management and positive living

Humana people of people
Bosbokrand, Mpumalanga
04.2006 - 04.2006

Diploma of Higher Education - Business Administration, accounting, Economics

Pc training and business college
Pretoria, Gauteng
01.2011 - 12.2013

Diploma of Higher Education - fundamental of caregiving, Dementia, traumatic, injuries, Infection, nutruition

Alison
Johannesburg, Gauteng
02.2023 - 05.2023

NVQ Level 4 - First Aid for injuries and ilness, Choking Treatment,

Alison
Johannesburg, Gauteng
06.2023 - 06.2023

Skills

  • Meal preparation
  • Communication strategies
  • Emergency response
  • Supportive listening
  • Transfer handling
  • Bath and shower assistance
  • Memory care
  • Personal hygiene assistance
  • Warm companionship
  • Medication management
  • Client documentation
  • Case management
  • Case management experience
  • Therapeutic and behavioural plans
  • Patient services
  • Knowledge of state regulations
  • Health promotion and maintenance
  • Quality programme protocols
  • Care plan assessment
  • Progress documentation
  • Nursing skills
  • Response policing
  • CPR certified
  • First aid and safety
  • Client safety and first aid
  • Compassionate client care
  • Care plan management
  • Administering medication
  • Community activities
  • Patient care

Languages

English
Advanced
Tonga
Fluent
Xhosa
Intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

NVQ Level 4 - First Aid for injuries and ilness, Choking Treatment,

Alison
06.2023 - 06.2023

Caregiver

Bula-Mahlo Home and Day-Care
05.2023 - Current

Diploma of Higher Education - fundamental of caregiving, Dementia, traumatic, injuries, Infection, nutruition

Alison
02.2023 - 05.2023

Debtors clerk

imperial science health
03.2021 - 05.2023

Warehouse Picker

Imperial Health science
09.2018 - 08.2021

Live-In Housekeeper

Uzziel Investment and projects
01.2016 - 04.2018

Diploma of Higher Education - Business Administration, accounting, Economics

Pc training and business college
01.2011 - 12.2013

NVQ Level 4 - Business management

Business management
01.2009 - 12.2009

A-Levels - Basic HIV/AIDS Education, Risk management and positive living

Humana people of people
04.2006 - 04.2006

SVQ Level 3 - office computing

Tshwane institution of Technology
03.2006 - 03.2007

GCSEs - Accounting, business management, Economics, life orientation

Alfred Matshine high school
01.1996 - 12.2008
Antonette Mabilu