Dynamic Technical Sales Manager with a proven track record at NEC XON Systems, excelling in customer engagement and satisfaction. Leveraged product knowledge to drive strategic sales initiatives, resulting in significant revenue growth. Skilled in crafting compelling sales presentations and fostering long-term client relationships, while effectively managing cross-functional teams to deliver innovative solutions.
Overview
35
35
years of professional experience
Work History
Technical Sales Manager
NEC XON Systems
Midrand, South Africa (Remote)
04.2019 - 11.2025
Provided technical expertise and recommendations to Sales team, developing new business.
Prospected new customers to generate sales leads and increased revenue from existing clients.
Developed and executed product market strategy to determine distribution, price and promotion efforts.
Fostered positive relationships with team members to improve company culture and increase productivity.
Evaluated and responded to RFI/RFPs.
Generated sales quotations to new and existing customers.
Maintaining customer price books.
Tracking logistics to provide ETA feedback to customers and sales teams.
Managing product channels with OEMs.
Liaise with project teams to ensure timeous equipment rollouts.
Conducted market analyses and presented findings to product team to develop and enhance product offerings.
Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
Researched product availability and acquired use, benefits and pricing structure information for clients.
Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
Promoted company products and services by attending trade shows and industry conferences.
Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
Provided input on contractual agreements for products and services to develop options and maximize profit margins.
Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement solutions.
Conducted thorough competitor analysis to identify gaps in the market and seize untapped opportunities.
Collaborated with cross-functional teams to develop customized solutions for clients, resulting in increased satisfaction and long-term partnerships.
Increased sales revenue by developing and implementing strategic sales plans for technical products.
Conducted market research to identify new business opportunities and potential clients.
Negotiated profitable contracts with key stakeholders, securing long-term business agreements.
Built strong customer relationships through consistent communication and understanding of client needs.
Enhanced team collaboration through regular meetings and open communication channels, resulting in a more cohesive unit working towards common goals.
Prepared sales presentations for clients showing success and credibility of products.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Technical Sales Manager
DragonWave-X
Pretoria, South Africa
03.2012 - 02.2019
Supporting sales team
Provided technical expertise and recommendations to improve sales.
Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement solutions.
Provided exceptional product knowledge, leading to increased trust from customers and higher conversion rates.
Championed product innovation by collaborating closely with engineering teams, ensuring offerings met evolving customer requirements while maintaining profitability margins.
Expanded market share by identifying new opportunities and aggressively pursuing them.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managed accounts to retain existing relationships and grow share of business.
Communicated product quality and market comparisons by creating sales presentations.
Organized promotional events and interacted with community to increase sales volume.
Responded to RFI/RFQ/RFPs, technically and commercially.
Drafted Radio network planning documents as input to the pricing and quotation phases.
Provided input to sales team for accurate sales funnels planning.
Technical Solutions Manager
Nokia Siemens Networks
Centurion, South Africa
04.2007 - 03.2012
Supported Customer Solutions Architects with Microwave Radio product information.
Conducted microwave radio link and network planning for costing and implementation.
Promoting the microwave product line internally and supporting the Sales teams at customer engagements.
Promoting the microwave product line internally and supporting the Sales teams at customer engagements.
Liaised with Product Management team, managing and understanding the Product Roadmaps.
Network Engineer
Siemens Telecommunications
Midrand, South Africa
01.2002 - 01.2007
Radio network planning (Pathloss 4.0)
DCN network planning
Optical network planning
Network Management System planning
Producing planning documents and Bill Of Materials for equipment ordering and network rollout.
Network Implementation Manager
Siemens Telecommunications
Silverton, South Africa
01.2000 - 12.2002
Managing team of 30 Telecommunications Implementation technicians, both nationally and Internationally. (African countries only)
Managed implementation rollouts (radio and fiber)
Managed quality control
Managed team of 30 people, personal development and daily scheduling.
Commissioning Technician
Siemens Telecommunications
Silverton, South Africa
10.1997 - 12.2000
Commissioning of Trunk and Access Microwave Radios and Optical fibre networks
Oversee site-build and equipment Installation teams
Travel into Africa, setting up technical teams, building transmission radio networks from scratch.
Maintenance Technician
Telkom South Africa
Middelburg, South Africa
01.1991 - 09.1997
Intern 1991-1993 (Technicon Pretoria)
Olifantsfontein training centre (1991-1993 Systems training)
Maintenance of all Microwave and Optical infrastructure - Mpumalanga area
Construction fo new radio infrastructure in rural communities.
Education
National Diploma, T3 - Electrical Engineering, Low Current
Technicon Pretoria
Pretoria, South Africa
04.2001 -
Skills
Customer engagement
Customer satisfaction
Sales presentations
Product knowledge
Industry experience
Timeline
Technical Sales Manager
NEC XON Systems
04.2019 - 11.2025
Technical Sales Manager
DragonWave-X
03.2012 - 02.2019
Technical Solutions Manager
Nokia Siemens Networks
04.2007 - 03.2012
Network Engineer
Siemens Telecommunications
01.2002 - 01.2007
National Diploma, T3 - Electrical Engineering, Low Current