Technical Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to the companies success.
SIEM management
Audit Support
Network Security
Incident Response
Access Control
Network Troubleshooting
Firewall management tools
Remote Access
Server Virtualization
Patch management
Scripting Languages
Comptia