Antoinette van Heerden
Equipment Manager
Sunset Beach,WC
Summary
Enthusiastic Equipment Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of organizing and training in equipment management. Motivated to learn, grow and excel in the maritime industry.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
Work History
Sales Support Officer
Maersk Line
Cape Town
12.2019 - 08.2020
- Covering maternity leave vacancy in, tasked with monthly rebate payments in addition to improving rebate process
- Scope and complete project with IT department in India to speed up approval process
- Align all clients with contractual terms and timelines
- Conduct survey to find out why clients are resisting online dispute process
- Last month spent with Reefer Customer service compiling reference guide in preparation for upcoming reefer season for both new and existing customers, containing quick reference list, points of entry and procedure refreshers.
Cluster Equipment Manager
Maersk Line
Cape Town
06.2008 - 10.2015
- Manage empty equipment supply planning for Southern African Cluster
- Responsible for supplier negotiation and contracting - Annual review, negotiating and facilitate signature of all depot contracts
- Cross functional planning with commercial and operational departments
- Supplier management - Draft SLA’s and monitor performance
- Monitoring equipment tracking performance, resolve challenges and create early warning systems where root causes varies
- Chair PEX project to improve tracking accuracy (Process excellence is Maersk version of Six sigma)
- Asset management - Drive reduction of longstanding equipment and identify lost assets followed by recovery process
- Manage Global service center performance in regards to outsourced tasks and provide training
- Equipment maintenance and, (up until Dec 2014); ensure sufficient repair capacity up to required standards at best cost
- Cost control; Manage operational vendor payments, included but not limited to Transnet Freight rail, Roadwing and container depots as agreed in various contracts
- Resolve all vendor queries and subsequent offshoring of tasks
- Projects
- Equipment Leap; In redesigning Global Equipment processes, selected countries participated in analyzing data and evaluate scenarios after which new structure was implemented across cluster countries and business units
- Provide training for Equipment managers in Africa
- 3rd Party repair invoice trial; implementing project to recover container damages from importers
- Translating high level project guidelines into practical execution
- Identifying relevant role players and getting buy in from relevant roll players both internal and external
- Inland operational off shoring project; Identify manual repetitive tasks to be offshored to Global service center, managing staff expectations, working through change process and restructuring positions to ensure continuity
- Increasing repair capacity; Compiled business case to Global organization to increase repair capacity with partner depot and secured sign off with associated capital spend
- Driving project to create reefer depot in Belcon terminal, working with Transnet Freight Rail staff to complete this project successfully
- Secured bulk cabotage with 3rd party via rail to reduce positioning spend from Johannesburg to Cape Town, from inception to signed contracts.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Equipment Manager
Maersk Line
Singapore
2006 - 2008
- Determine stock level targets for North and South America and ensure country managers execute evacuation plans
- Contribute to new deployment schedules reviews providing insight into supply patterns and volume requirements
- Participated in Business reference group to map Equipment process in preparation for designing new equipment flow system hosted in London.
Africa Equipment Manager
Maersk Line
Cape Town
2004 - 2006
- Ensuring empty vessel capacity is efficiently utilized between various countries, services that cover them whilst still effectively covering export requirements
- Provide input to deployment patterns keeping in mind challenges inherent to each country
- During this time empty stock overflow was reduced and continent stock was brought back to target levels.
Capacity & Scheduling Manager
Maersk Line
Cape Town
2003 - 2004
- Managing vessel schedules, Capacity allocation per vessel as well as contingency planning
- Provide Transnet port terminals with port stay information and updates
- Combine input from vessels with cost drivers whilst delivering required service to clients.
Assistant Global Sales
Maersk Line
Singapore
2001 - 2003
- Point of entry for Global Clients situated in South East Asia, amongst others, , Johnson & Johnson, Perseco (McDonalds) and Nestle
- Duties included; Rate queries, completing annual tenders, attending to general queries and resolving complaints
- Supporting clients in exploring new business opportunities and finding out how best to adapt to change in requirements
- Upon successful completion of MISE Program, embarked on expatriation
Vessel Husbandry Agent
Maersk Line
Cape Town
2000 - 2001
- Interact with Transnet in regards to vessel stowage, vessel arrival, cargo work and husbandry requirements
- Facilitate vessels port stay, prior to arrival and processing necessary documentation
- Capacity Management
Capacity Management Agent
Maersk Line
Cape Town
1999 - 2000
- Managing available vessel capacity on behalf of Maersk line ensuring vessels depart full and down falls are managed through overbooking
- Consolidate and submit forecast to member lines
- Contingency planning when vessels have to omit ports
Export Booking Agent
Maersk Line
Johannesburg
1998 - 1999
- Managing export booking process from booking creation, arranging Carrier haulage
- Amendments and issuing bills of lading.
Education
B. Tech Degree - Public Relations Management
Pretoria Technikon
Gauteng, South Africa 01.1997 - 12.1998
National Diploma - Public Relations Management
Pretoria Technikon
Gauteng, South Africa 01.1994 - 12.1996
Management Trainee Program -
AP Moller Group
Cape Town, South Africa 01.1998 - 12.2000
Matriculated -
Dundee High School
KwaZulu-Natal 01.1993 - 12.1993
Skills
Planning and Coordination
Timeline
Sales Support Officer
Maersk Line
12.2019 - 08.2020
Cluster Equipment Manager
Maersk Line
06.2008 - 10.2015
Equipment Manager
Maersk Line
2006 - 2008
Africa Equipment Manager
Maersk Line
2004 - 2006
Capacity & Scheduling Manager
Maersk Line
2003 - 2004
Assistant Global Sales
Maersk Line
2001 - 2003
Vessel Husbandry Agent
Maersk Line
2000 - 2001
Capacity Management Agent
Maersk Line
1999 - 2000
Management Trainee Program -
AP Moller Group
01.1998 - 12.2000
Export Booking Agent
Maersk Line
1998 - 1999
B. Tech Degree - Public Relations Management
Pretoria Technikon
01.1997 - 12.1998
National Diploma - Public Relations Management
Pretoria Technikon
01.1994 - 12.1996
Matriculated -
Dundee High School
01.1993 - 12.1993
Additional Courses Completed
- Leader of Leaders
- Mobilizing individual resources
- Conducting disciplinary hearings
- Process Leader (Lean Six Sigma)
- Crucial conversations Presented by Vitalsmarts
- Own the room – presentation skills
- Behavior based interviewing
References
Direct Manager: Craig Maulson
Maersk Reefer Manager
083 798 6533
Colleague: Marie Elize Luyt
Maersk SA Legal Council
083 799 6482
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