Anthony Singh
FOOD AND BEVERAGE MANAGER
Cape Town ,South Africa
Summary
Offering strong foundation in customer service, team leadership, and inventory management. Knowledgeable about maintaining high standards of hygiene and quality control in fast-paced environment. Ready to use and develop organisational, communication, and problem-solving skills in [Desired Position] role.
Overview
11
11
years of professional experience
Work History
Bakery Manager
Ekhaya Bakery
01.2021 - 12.2024
- Creating an outstanding customer experience through exceptional service
- Achieving sales and profit goals for the bakery department
- Directing and supervising all functions, duties, and activities for the bakery staff
- Setting and assigning daily tasks to bakers and staff
- Managing supply and reordering
- Performing light bookkeeping duties
- Maintaining accurate financial records
- Conducting interviews and hiring suitable bakery staff
- Ensuring that orders for specialty cakes are completed on time
- Discarding stale or spoiled bakery items and markdown goods nearing their expiration dates
Trainee Bar Manager
Coco Night Club & Gold Bar
Cape Town, Western Cape
10.2018 - 12.2020
- Set objectives and targets for beverage unit/bar
- Determine staff needs and recruit staff
- Performance manage staff
- Assess development needs, train and coach staff
- Delegate duties and tasks to staff to meet objectives and maximize resources
- Set and monitor quality and service standards for staff
- Communicate company policy, standards and procedures to staff
- Direct and manage staff members to meet standards and objectives
- Ensure staff operate within company policies, etc
- Reason for leaving: Covid 19
Senior Administrator
Tiger Wheel & Tyre Cape Town
Cape Town, WC
04.2018 - 07.2020
- Company Overview: Tyre Industry
- Switchboard
- Receiving payment from customers
- Handled Petty Cash
- Ordering of stationary
- Printing payslips
- Logging employee details onto Sage, etc
- Tyre Industry
- Reason for leaving: Relocated
Senior Restaurant Manager
Protea Hotel Empangeni
Empangeni, KZN
05.2018 - 10.2018
- Company Overview: Hotel Industry
- Organize and adjust staff rosters and schedules in accordance with available resources and labour regulations
- Resolve customer complaints promptly
- Set, monitor and control budget for the restaurant and bar, etc
- Hotel Industry
- Reason for leaving: Relocated
Hotel Receptionist / Duty Manager / Hotel Night Manager / Night Audit
Protea Hluhluwe Hotel & Safaris
Hluhluwe, KZN
01.2015 - 05.2018
- Company Overview: Hotel / Safaris Industry
- Answering telephone enquiries promptly and professionally and transferring calls on
- Being a point of contact for guest should they have any queries
- Arranging for brief tours of the hotel rooms and facilities
- Operating switchboard and directing calls appropriately
- Dealing with and resolving customer complaints
- Checking function sheets
- Managing group bookings for conferencing, the restaurant and accommodation, etc
- Strong ability to effectively deal with internal and external guests, some of whom will require high level patience, tact and diplomacy to defuse anger
- Exceptional ability to collect accurate information and resolve conflicts
- Remarkable ability to stand and move throughout the front office and continuously perform essential job functions
- Exceptional ability to understand and carry out instructions
- Remarkable ability to post and balance charges accurately, etc
- Hotel / Safaris Industry
- Reason for leaving: Looking for a new and challenging managerial position, one which will make best use of my existing skills and experience
Forecourt Supervisor
Engen Garage
Hluhluwe, KZN
03.2015 - 12.2015
- Company Overview: Petrol / Oil Industry
- Rosters for Forecourt Attendants
- Handling Customer complaints
- Assisting Engen fuel tank with diesel and petrol Dip
- Petrol / Oil Industry
Telephones, Stock, etc.
Engen Garage
Hluhluwe, KZN
03.2014 - 12.2015
- Company Overview: Petrol / Oil Industry
- Handling stock
- Gained further experience working with PowerPoint, Excel and Word
- Handling telephone calls, emailing and faxing
- Petrol / Oil Industry
- Reason for leaving: Family Circumstances
Education
Diploma Business Management - Business Management
Boston City Campus
KwaZulu-Natal 06.2023
Welding - Welder
Swift skills Academy
Cape Town02.2018
Matric - Matric
Piet Retief High School
Piet Retief01.2014
Skills
Bakery supervision
Staff training
Health and Safety Compliance
Budgeting proficiency
Customer relations
Marketing strategy
Communication excellence
Self motivated
Team building skills
Staff training and development
Quality control enforcement
Customer service skills
Financial Forecasting
Budget supervision
Pricing strategies
Just In Time stock control
Loss prevention strategies
Leadership competence
Computerised ordering system
Sales techniques
Authorising payments
Team motivation
Languages
English
Bilingual or Proficient (C2)
A1
Afrikaans
Bilingual or Proficient (C2)
A1
Timeline
Bakery Manager
Ekhaya Bakery
01.2021 - 12.2024
Trainee Bar Manager
Coco Night Club & Gold Bar
10.2018 - 12.2020
Senior Restaurant Manager
Protea Hotel Empangeni
05.2018 - 10.2018
Senior Administrator
Tiger Wheel & Tyre Cape Town
04.2018 - 07.2020
Forecourt Supervisor
Engen Garage
03.2015 - 12.2015
Hotel Receptionist / Duty Manager / Hotel Night Manager / Night Audit
Protea Hluhluwe Hotel & Safaris
01.2015 - 05.2018
Telephones, Stock, etc.
Engen Garage
03.2014 - 12.2015
Diploma Business Management - Business Management
Boston City Campus
Welding - Welder
Swift skills Academy
Matric - Matric
Piet Retief High School