Proven Hospitality Manager with a track record of enhancing guest satisfaction and reducing costs at The Cave Dwellers. Skilled in budgeting and financial management, alongside exceptional complaint handling abilities. Successfully boosted online presence through innovative marketing strategies, demonstrating a commitment to excellence and continuous skill improvement.
I handled daily cash-ups, stock takes, and GRVs, as well as creating advertisements for the business. I am skilled in communication, both via email and phone, and I am committed to continuously improving my abilities.
Complaint handling
i trade this in my free time and am constantly learning to improve at this skill