Anthea Van Der Ross
Administrator
Goodwood,Cape Town
Summary
Dynamic administrative professional with over 15 years of experience supporting high-achieving executives in fast-paced environments. Recognized for maintaining a professional demeanor while expertly managing diverse tasks and ensuring quality and precision in every detail. Proven ability to thrive under pressure, demonstrating strong organizational and communication skills that enhance team collaboration and problem-solving. Committed to delivering exceptional results through effective multitasking and a proactive approach to office operations.
Overview
19
19
years of professional experience
Work History
Junior Secretary
Prince Albert Tourism Bureau
01.2004
- Responsibilities: managing calendars, appointments, schedules, telephones, working on computers, etc...
- Reason for leaving: A training period of 4 months was done.
Cashier, Stock controller, stock take
Pep Stores (Prince Albert)
01.2004
- Responsibilities: Control incoming stock. Cashier. Stock take.
- Reason for leaving: Worked two jobs at the time & had to choose one.
Secretary & Shop Assistant
Multi Postman Services
01.2006
- Responsibilities: Data capturing and client assistance
- Reason for leaving: Got the Computer Facilitator position and needed the experience.
School Computer Facilitator & Administrator
R.R Franks Primary School
01.2007 - 01.2008
- Responsibilities: Taught basic computer skills to learners from Grade R to Grade.8 As well as Personal Assistant to Principal.
- Reason for leaving: 1 year contract was done
Cashier
OK Furnitures (Belhar, Bellville, Kuilsriver & Parow)
01.2013 - 01.2021
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Branch Supervisor
OK Furniture
01.2016 - 01.2021
- Second in charge & key holder of Fulfilling all duties involving company monies, Debtors & creditors, assisting in stock takes, receiving and dispatching of goods. Assisting customers with detailed information about their accounts. Collating and signing off contracts.
- Working closely with the Manager and Admin Regional to meet Daily and monthly Store budgets.
- Worked closely with the stock clerk during stock take, assist with receiving and dispatching of stock. Booking damaged stock for repairs.
- Handling all insurance claims and assisting sales staff to submit new contracts to head office. Preparing store for Annual Audits and archiving.
- Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Ensured accurate record-keeping by conducting thorough audits of branch financials and reporting discrepancies in a timely manner.
- Implemented new policies and procedures, leading to better adherence to company standards and regulatory requirements.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Fleet administrator / Creditors clerk
Tyte Security services
01.2021 - Current
- Fleet administrator
- Licensing, Maintenance and Repairs of 42incl 6 Armoured vehicles company vehicles.
- Adding vehicles to company insurance, investigate accidents and submitting of claims to insurance.
- Keeping track of service intervals
- Order fuel cards for each vehicle, and managing fuel limits
- Managing vehicle inspections on vehicles after every shift for any damages
- Managing of company Assets, Adding assets to insurance
- In charge of all Company Uniforms (security Guards), Ordering of uniforms, tactical & guarding equipment, stock take of company assets.
- Creditors clerk
- INVOICING PROCESSING: Receiving, verifying, and processing supplier invoices, ensuring they match purchase orders and are accurate.
- PAYMENT SCHEDULING AND EXECUTION: Preparing payment list, identifying discrepancies, and resolving queries with suppliers.
- RECORD KEEPING: Maintaining accurate and up-to-date
Education
High School - Afrikaans (1st) HG, English (2nd) HG, Computer Literacy, Biology, Home Economics, Business Economics
Zwartberg High School
01.2003
Office Administration
Institute of Business Management & Information Technology
01.2009
Skills
Detail-oriented approach
References
TYTE SECURITY SERVICES cc :Warran Pieterse ( Company Executive ) - +27 83 721 7532
OK Furnitures Zevenwact Mall (Kuilsriver): Marchelle Mushfield - 021 900 5600
Timeline
Fleet administrator / Creditors clerk
Tyte Security services
01.2021 - Current
Branch Supervisor
OK Furniture
01.2016 - 01.2021
Cashier
OK Furnitures (Belhar, Bellville, Kuilsriver & Parow)
01.2013 - 01.2021
School Computer Facilitator & Administrator
R.R Franks Primary School
01.2007 - 01.2008
Secretary & Shop Assistant
Multi Postman Services
01.2006
Junior Secretary
Prince Albert Tourism Bureau
01.2004
Cashier, Stock controller, stock take
Pep Stores (Prince Albert)
01.2004
Office Administration
Institute of Business Management & Information Technology
High School - Afrikaans (1st) HG, English (2nd) HG, Computer Literacy, Biology, Home Economics, Business Economics
Zwartberg High School
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