Anthea Erasmus
Accounts Receivables Assistant Manager
Cape Town
Summary
With a proven track record at Apex, I excel in accounts receivable and customer relations, enhancing cash flow and client satisfaction. My expertise in Microsoft Excel and adaptability has led to significant process improvements. Skilled in mentoring teams for peak performance, I thrive in dynamic environments, consistently achieving and surpassing financial goals.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Accounts Receivables Assistant Manager
Apex
12.2016 - Current
- Minimized bad debt losses by implementing effective credit control policies and procedures.
- Contributed to audit preparation by assembling documentation related to accounts receivable transactions.
- Mentored junior staff members, fostering a positive work environment and enhancing overall team productivity.
- Collaborated with sales team to address customer disputes, resulting in strengthened client relationships.
- Reduced outstanding receivables by diligently monitoring accounts and proactively resolving payment issues.
- Assisted with month-end closing procedures, contributing to accurate and timely financial statements preparation.
- Increased accuracy of financial reporting through reconciliation of accounts receivable data with general ledger entries.
- Balanced cash receipts daily, ensuring proper allocation of funds against open invoices within the system.
- Implemented process improvements that increased the effectiveness of cash application activities.
- Liaised with other departments regarding account discrepancies, working collaboratively to resolve identified issues promptly.
- Reconciled daily AR ledger and verified proper posting.
- Supported the implementation of new accounting software, ensuring seamless transition and minimal disruption to daily operations.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Completed daily process adjustments to maintain accuracy.
- Developed strategic plans for day-to-day financial operations.
Debtors Clerk
RCS
02.2013 - 11.2016
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Optimized workflow processes within the department, enhancing overall productivity levels among team members.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Receptionist & Debtors Clerk
Uhuru Commuication
09.2008 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with planning office events and meetings for smooth execution.
- Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
- Assist the company Head and Directors with accommodation, car rentals and flight bookings
Team Leader/Duty Controller
Nationwide Airlines
10.2004 - 04.2008
- Meeting and Greeting Travelers on Flights
- Administration Task - Staff Roasters
- Assisting Travelers with purchasing their Airline Ticket Sales
- Assisting Travelers with their Flight Bookings
- Coaching and Training Junior staff
Education
High School Diploma -
St Andrews Secondary High
Cape Town 01.1998 - 12.2002
Some College (No Degree) - Travel And Tourism
College of Cape Town
Cape Town 01.2003 - 06.2004
Skills
Month-end close
Bank Reconciliations
Microsoft Excel
Journal Entries
Accounts Receivable
Staff Management
Account Reconciliation
Transaction Processing
Customer Service
Willing to Learn
Problem-solving abilities
Self Motivation
Effective Communication
Team Collaboration
Team building
Swimming, Dancing, Cooking, Movies
Timeline
Accounts Receivables Assistant Manager
Apex
12.2016 - Current
Debtors Clerk
RCS
02.2013 - 11.2016
Receptionist & Debtors Clerk
Uhuru Commuication
09.2008 - 01.2013
Team Leader/Duty Controller
Nationwide Airlines
10.2004 - 04.2008
Some College (No Degree) - Travel And Tourism
College of Cape Town
01.2003 - 06.2004
High School Diploma -
St Andrews Secondary High
01.1998 - 12.2002
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