Ansu Flugel

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Managing two diverse portfolios ie Local Direct in the Western Cape and Agency & Direct in KZN

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

• Managing Team of 4 and external Marketing Team of 5
• Responsible for day to day sales operations and achieving revenue goals
• Effectively managing the stations sales department inclusive of managing inventory & pricing, hiring staff and maintaining market visibility
• Establish overall tone and direction of department and set department priorities
• Attend Face-to-Face calls AE's & Management of House Accounts
• Control and manage department expenses (Commissions, Petrol Claims, General Expense Claims)
• Competitor Analysis and objection handling
• Weekly Revenue Reports to GM & Annual Strat planning
• Trades & Trade documentation
• Events planning & Co-ordinating
• Managing marketing apparel
• Creative Concepts for on-air competitions
• Station activations & Marketing Strategy.

Managin team of 7 (Six AE's & One Sales Co-Ordinator)

• Responsible for the day-to-day station sales operations - Direct Sales
• Achieving Revenue Goals
• Effectively manage the stations sales department inclusive of managing inventory and pricing, hiring staff and maintaining market visibility
• Creating spot, non-spot & digital sales opportunities
• Establish overall tone and direction of the department and set department priorities
• Attend face-to-fac calls wit AE's & Management of House Accounts
• Control and Manage department expenses (Commissions, Petrol Claims, General Expense Claims)
• Competitor Analysis and Objection handling
• Creative Concepts and Strategies
• Weekly Revenue Reports to MD & Quarterly Strat Planning.

• Sales Pipeline Development ie joining reps on calls to develop territories
• Rep training & development with key emphasis on motivating and maintaining positive energy in the work environment
• Key Account Management & New Business Development
• Develop and increase market share by identifying, selling and maintaining relationships with all existing key accounts and prospects
• Multiplatform solution selling - boardroom level
• Investigating and evaluating customer's current advertising status/exposure
• Ensuring that the responsible signatory understands the contractual obligations and conditions as set out in the contract and is authorized to bind the company
• Provide after sales service to all my clients - assisting with any queries following up on proofs, effectively & timeously
• Providing up to date information and continued guidance for both reps & customers
• Achieving the required monthly targets by managing time & resources effectively
• Monthly revenue reporting to Regional Manager.

• Responsible for the distribution and selling of Multi Functional Printers, PABX Systems (Office Automation) & Data Storage Solutions
• New Business Development
• Building longstanding relationships with customers
• Solution selling by identifying customer's needs
• Development of Sales Pipeline
• Generating new quotations & upgrade rental proposals
• Sales Presentations.

• Office Management & Administration
• Drafting of Quotations
• Invoicing & Finance
• Assisting with show room presentations
• Basic Marketing & Advertising.

• Fleet Data Analysis
• Reconciliation of Vehicle Fleet Data for Fleet Africa
• Generating report on past & current costs
• Creating Cost Projections
• Fleet Rental AgreementsGeneral Office Admin.

• General Admin
• Drafting & typing of all legal documentation
• Maintain & update meeting schedules
• Maintain record keeping & a filing system
• Transcribing.