Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Affiliations
Languages
Interests
Timeline
Anroy Firlen Potberg

Anroy Firlen Potberg

Senior Officer Fleet Quality Assurance
Eerste River
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybrid

Important To Me

Company CultureWork from home optionHealthcare benefitsPaid sick leaveCareer advancementWork-life balanceFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid time off401k match

Summary

Results-driven professional with expertise in administrative management and strategic planning. Proven ability to support leadership teams and streamline operations. Known for strong collaboration, adaptability to changing needs, and focus on achieving measurable results. Key skills include policy development and organizational coordination.

Well-rounded background in managing administrative functions, policy implementation, and strategic planning. Successfully supported high-level executives and contributed to organizational efficiency. Demonstrated problem-solving abilities and excellent communication skills in high-stress environments.

Overview

2026
2026
years of professional experience
1
1
Language
1
1
Certificate

Work History

Senior Staff Officer Operations Management

Department of Defense (South African Navy)
01.2017 - 01.2022
  • Planned, co-ordinated and managed all operations aspects of the SA Navy fleet of ships.
  • Co-ordinated units’ operations on a weekly, quarterly and annual basis.
  • Ensured all instructions regarding operations are carried out in accordance with standard operating procedures.
  • Chaired all planning and operations development scheduled meetings.
  • Enhanced team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Oversaw budget allocation and financial management for various projects, ensuring cost-effectiveness and optimal resource utilization.
  • Analyzed complex data sets to identify trends and inform strategic decision-making processes within the organization.
  • Established strong cross-functional relationships with other departments, fostering collaboration and knowledge-sharing initiatives.
  • Developed comprehensive training programs for new staff members, resulting in improved performance metrics across the team.
  • Optimized resource allocation through careful analysis of staffing needs versus skillsets available within existing personnel pool.
  • Negotiated contracts with external vendors to secure favorable terms while maintaining high standards of quality assurance for products/services delivered.
  • Designed and implemented policies and procedures to ensure compliance with industry regulations, minimizing risk exposure for the organization.
  • Spearheaded change management efforts across the organization by developing tailored communication plans that addressed employee concerns during transitional periods effectively.
  • Evaluated employee performance regularly against established KPIs, providing feedback and coaching as needed to support ongoing professional development.
  • Managed diverse teams of professionals to achieve common goals while promoting a positive work environment that encouraged professional growth and development.
  • Conducted detailed risk assessments on potential projects or initiatives, enabling leadership to make informed decisions regarding resource allocation and prioritization.
  • Conducted thorough market research to inform marketing strategy development, driving customer engagement rates and brand awareness.
  • Delivered high-quality presentations to senior leadership on project progress, challenges, and proposed solutions, securing necessary resources for timely completion.
  • Facilitated stakeholder meetings for effective communication of project updates, risks, and opportunities throughout all phases of implementation.
  • Proactively monitored industry news and trends, using insights gained to inform strategic decision-making processes and maintain a competitive edge in the marketplace.
  • Coordinated operations with other emergency service groups.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.

Staff Officer Fleet Quality Assurance (Quality Management Advisory Services)

Department of Defense (South African Navy)
2022 - Current
  • Delivered continued assistance in drawing up Performance Agreements, Service Level Agreements and Service Agreements that provide for quantitative and qualitative measurement of the Fleet Command products and services.
  • Provided a process improvement services, focusing on the provisioning/co-ordination of QA and QC training to key personnel.
  • Provided a non-conformance and corrective actions service.
  • Provided external qualitative and quantitative analysis of products and services.
  • Provided results from analysis.
  • Supplied a document configuration control service.
  • Supplied a document issue, control and revision service.
  • Provided an electronic media documentation service.
  • Established strong cross-functional relationships with other departments, fostering collaboration and knowledge-sharing initiatives.
  • Designed and implemented policies and procedures to ensure compliance with industry regulations, minimizing risk exposure for the organization.
  • Evaluated employee performance regularly against established KPIs, providing feedback and coaching as needed to support ongoing professional development.
  • Managed diverse teams of professionals to achieve common goals while promoting a positive work environment that encouraged professional growth and development.
  • Conducted detailed risk assessments on potential projects or initiatives, enabling leadership to make informed decisions regarding resource allocation and prioritization.
  • Delivered high-quality presentations to senior leadership on project progress, challenges, and proposed solutions, securing necessary resources for timely completion.
  • Proactively monitored industry news and trends, using insights gained to inform strategic decision-making processes and maintain a competitive edge in the marketplace.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Gathered, organized and input information into digital database.
  • Analyzed complex data sets to identify trends and inform strategic decision-making processes within the organization.
  • Evaluation of customer needs and feedback to drive product and service improvements.

Education

Master of Science - Maritime Affairs (Port Management)

World Maritime University, Malmö, Sweden
04.2001 -
  • Maritime Commercial Law
  • Maritime Financial Management
  • Maritime Logistics and Marketing
  • Quantitative Methods & Market Analysis in Shipping & Ports (real-time data)
  • Shipping & Port Management
  • Port Logistics and Planning (real-time port data)
  • Port Management (real-time port data; simulation model design for real-time application)

B. Phil - Maritime Studies: post graduate

University of Stellenbosch, South Africa
01.2006

Intermodal Transport & Logistics

  • Ship Management
  • Ship Brokering & Chartering
  • Maritime Labour Law
  • Shipping Economics and Finance
  • Maritime Economics
  • Port & Terminal Operations

B. Mil - Human Science

University of Stellenbosch, South Africa
01.2002

Skills

Proven leadership

Process optimization

Project management

Ability to communication across all levels in an organization

Effective negotiation and conflict resolution

Task delegation

Meeting facilitation

Mediation techniques

Work coordination

Strategic planning

Information verification

Report writing

Accomplishments

  • Delivered on the Rejuvenate Project of three ships with SA Shipyards (Durban) within budget constraints and associated government challenges. These ships are now operational and form part of the essential operations platforms of the SA Navy.
  • Flag Officer Fleet Commendation Certificate (Operation CARAWAY)

Certification

Joint Senior Command and Staff Programme

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • South African National War College
  • World Maritime University

Languages

English
Advanced (C1)
Afrikaans
Advanced (C1)

Interests

Social upliftment programmes

Young people motivator

Timeline

Senior Staff Officer Operations Management - Department of Defense (South African Navy)
01.2017 - 01.2022
World Maritime University - Master of Science, Maritime Affairs (Port Management)
04.2001 -
University of Stellenbosch - B. Mil, Human Science
Staff Officer Fleet Quality Assurance (Quality Management Advisory Services) - Department of Defense (South African Navy)
2022 - Current
University of Stellenbosch - B. Phil, Maritime Studies: post graduate
Anroy Firlen PotbergSenior Officer Fleet Quality Assurance