Anovuyo Gqwede
Cape Town
Summary
Driven professional with experience at Yann Rey, adept in customer engagement and maintaining cleanliness, showcasing a strong ability to learn quickly and empathize with clients. Excelled in presenting products and services, significantly enhancing guest experience. Skilled in both guest service and product presentation, committed to upholding health standards and boosting satisfaction.
Overview
1
1
year of professional experience
Work History
Ice Cream Scooper
Yann Rey
Cape Town
09.2023 - 12.2023
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Tutor
Yamnkela Makaluza
Cape Town
03.2023 - 07.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Education
High School Diploma -
Sinako High School
Cape Town, South Africa 04.2001 -
Skills
Patience and Empathy
Customer Engagement
Cleanliness Maintenance
Guest service
Quick Learner
Patience and Empathy
Timeline
Ice Cream Scooper
Yann Rey
09.2023 - 12.2023
Tutor
Yamnkela Makaluza
03.2023 - 07.2023
High School Diploma -
Sinako High School
04.2001 -
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