Matlab
Annika Basson
Final Year Student
Stellenbosch
Summary
Energetic Professional with strong communication skills and a natural ability to engage diverse audiences. Delivered impactful results through effective verbal persuasion and customer service while optimizing manufacturing processes and driving efficiency improvements. Focused on leveraging analytical problem-solving skills in a new field to contribute to innovative projects and enhance operational efficiency.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Promotor
Veritas Promotion
10.2025 - 12.2025
- Worked as a promoter for 10+ events.
- Provided product knowledge and demonstrations to potential customers.
- Engaged with customers to promote products and enhance brand awareness.
Engineering Intern
Southern Oil (Pty) Ltd
07.2025 - 07.2025
- Assisted engineering team during 3-week internship.
- Collaborated on the design and optimization of drilling equipment for enhanced performance.
- Conducted research on industry best practices to inform engineering solutions and innovations.
- Participated in safety evaluations, ensuring compliance with industry regulations and standards.
- Engaged in cross-functional meetings to communicate progress, challenges, and opportunities for improvement.
Hostess
The Fatbutcher
03.2024 - 09.2024
- Welcomed guests at restaurant entrance, managing seating arrangements efficiently.
- Welcomed guests, ensuring a friendly and inviting atmosphere.
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Assisted in maintaining cleanliness and organization of dining area.
- Handled reservations and walk-in inquiries efficiently, enhancing customer experience.
- Collaborated with team members to streamline service during peak hours.
- Adapted quickly to changes in seating plans or customer needs, demonstrating flexibility.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Engineering Intern
Distell Heineken beverages
01.2024 - 01.2024
- Completed engineering internship during three-week period.
- Contributed to testing procedures, evaluating equipment functionality and reliability under various conditions.
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
- Streamlined prototype development processes, enabling faster iteration cycles and feedback implementation.
Barwoman
Nomad Event Solutions
12.2023 - 12.2023
- Served drinks and provided customer service at Matric Bay.
- Prepared and served a variety of beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of bar area to ensure safety and efficiency.
- Assisted in managing inventory levels, restocking supplies as needed.
Promotor
Veritas Promotion
12.2023 - 12.2023
- Worked as a promoter for 3 events.
- Engaged customers by promoting products and services at various events.
- Distributed promotional materials to enhance brand awareness and customer engagement.
- Assisted in setting up and dismantling event displays, ensuring effective presentation.
Waitress
Heroes Events
11.2023 - 11.2023
- Provided excellent customer service during wedding events
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Barwoman
Afrikaans Is Groot Concert
12.2022 - 12.2022
- Served drinks at a local bar for two days.
- Prepared and served a variety of beverages in high-pressure event settings.
- Assisted in managing bar inventory and maintaining cleanliness standards.
- Delivered exceptional customer service, enhancing guest experiences at events.
Waitress
Hillview restaurant
06.2022 - 06.2022
- Served food and drinks to customers in a fast-paced restaurant environment.
- Provided exceptional customer service in high-pressure environments during events.
- Assisted with order taking and food delivery to ensure timely service.
- Collaborated with kitchen staff to streamline food preparation and service efficiency.
- Maintained cleanliness and organization of dining areas throughout events.
- Adapted quickly to changing customer needs and event demands for optimal satisfaction.
Education
Grade 12 -
Paarl Gimnasium High School
Paarl, South Africa12-2021
Engineering - Chemical Engineering
University of Stellenbosch
Stellenbosch, South Africa11-2026
Skills
Customer engagement
Project management
Project planning
Problem-solving
Data analysis
Project optimization
Adaptability & Learning Agility
Content & Technical Writing
Mathematical Modeling & Simulation
Effective communication
Teamwork and collaboration
Friendly, positive attitude
Software
Excel
Aspen Plus
Certification
Code B Licence
Interests
Dans, farm life, exercise, reading, socializing
Leadership
- Student Council 2021; House Committee 2021; Grade Council 2019-2020; head Mentor 2021.
- Leadership and Development Residence Committee 2022. Connect Committee 2023. Chair of Connect Committee 2024. Vice Chair of Seniors Committee 2024.
Timeline
Promotor
Veritas Promotion
10.2025 - 12.2025
Engineering Intern
Southern Oil (Pty) Ltd
07.2025 - 07.2025
Hostess
The Fatbutcher
03.2024 - 09.2024
Engineering Intern
Distell Heineken beverages
01.2024 - 01.2024
Barwoman
Nomad Event Solutions
12.2023 - 12.2023
Promotor
Veritas Promotion
12.2023 - 12.2023
Waitress
Heroes Events
11.2023 - 11.2023
Barwoman
Afrikaans Is Groot Concert
12.2022 - 12.2022
Waitress
Hillview restaurant
06.2022 - 06.2022
Grade 12 -
Paarl Gimnasium High School
Engineering - Chemical Engineering
University of Stellenbosch