Art
Annie Mariette Jacobs
Branch Manager
Klerksdorp
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
presentBranch Manager
UFO Furniture
06.2022
- Programs used:People Connect, My Teams, Sage Evolution, POS, Website
- Size of the store:420sqm
- Staff compliment:6
- Duties:Sales, Admin, Cash up, Filing, Health and Safety
- Promotions, Customer Service and Complaints
- Breakages, Training of Staff
- Targets, Staff Planning
- Expenses, Profit, and loss
- Stockloss:0%
- Reason for Leaving:I want to be an Area Manager
Showroom Manager
Coricraft Klerksdorp
04.2019 - 05.2022
- Klerksdorp
- Programs Used:: Syspro POS, Syspro 8, Sage 300, Outlook, Intranet, website
- Size of the store:: 1200 sqm
- Staff Compliment:: 5
- Duties: Sales, Admin, Cash up, Filing, Health and Safety, Promotions, Customer Service and Complaints, Breakages, Training of Staff
- Targets, Staff Planning
- Expenses, Profit, and loss
- Achievements so far: We had a blood donate day in the store on the 24th of December 2019 where we have invited the community to participate to save lives over the festive season
- Received 400 vouchers Oct 2020 to hand out to loyal customers
Senior Store Manager
THE HUB Matlosana
09.2014 - 04.2019
- Size of the store:1965 sqm
- Programs Used:Cowhills, Microsoft Office, Outlook, Social Media
- Staff Compliment:15 Permanent and 15 Casuals
- Regional Admin Audit results:94%
- Internal Admin Auditor results:93%
- DutiesProfit: To create a healthy store with a Good Profit
- Sales: To generate Sales to achieve Store Targets as determined at Head Office
- That is why I get involved with the Community to make them aware of my store
- Expenses: To Manage Controllable Expenses and to make sure that Store comes in under budget and forecast
- Breakages, Marketing
- P & L, Deadlines, OHASA
- Stock Queries
- Floor Walks
- Savings on Costs Merchandising, Housekeeping Standards, Team Support, Communication, Stock Loss, Stock Take, Customer Complaints and Compliments, Promotions, Training of Staff, Banking and Filing and Emails
- Very involved with the buyers with new ideas on stock that will do good in the Company as well as ideas on how to save costs on expenses
- Stockloss results: 2016 0.45%0.32 %0.42 %
- Due to unresolved stock queries due to a new system
- Achievements: Fashion Shows
- Hospice contribution of R17 000
2IC and Admin Manager
THE HUB
03.2013 - 08.2014
- City Mall
- Size of the store:1697 sqm
- Programs Used:Cowhills, Microsoft Office, Outlook, social media
- Staff Compliment:18 permanent staff, and 20 casuals
- Regional Admin Audit Results95%
- Internal Admin Auditor Results:93%
- Sales, Expenses, Staff Development, Stock Loss, Banking, Filing, Scheduling, Customer Service, Customer Compliment and Complaints
- Stockroom, Breakages and Marketing
- Reason for Leaving:Got Promoted to Store Manager at Matlosana Mall
- Stock loss results:- 0.6%
- Achievements:Manage to bring store stock loss down from 1, 05%
- Saved company 4,5 million rand on electricity
Service Manager and Assistant Manager
Shoprite Terminus
01.2011 - 01.2013
- Size of the store:14 320 sqm
- Programs Used:SAP, Microsoft Office, Outlook, Social Media
- Staff Compliment:91 staff members and 4 supervisors in 4 departmentsMerchandisers
- Regional Admin Audit results:94%
- Staff Compliment 210 staff member and 40 Merchandisers
- Supervising staff
- Departments:Fruit & Veg, Deli, Bakery and Perishables
- Duties:Stock control,Accounts with Suppliers, Filing
- Waste Management, Cashing up and banking
- Front Line, Promotions
- Relieving the Store Manager when she is on leave
- Alarm Call outs
- Security
- Deliveries, capturing, invoicing
- Stock loss:-0.95%
- Reason for leavingNo opportunity for Growth in the Company
- Achievements:Manage to finish 12 months training in 6 months
- Candidate in Admin within first 4 months
- Was relieving Store Manager when she was off or on Leave
Store Manager
Exact
11.2008 - 12.2010
- City Mall
- Size of the store:340 sqm
- Staff Compliment:5 staff member and 3 casuals
- Regional Admin Audit results:95%
- Duties:Scheduling of Staff, to achieve Targets, Stock Loss, Housekeeping, Banking and Cashing up, Promotions
- Receiving, Invoicing, Security, Stock takes, Staff Training
- Stock Control, Filing, Merchandising
- First store in the Foschini Group at that stage that opened a store within 24 hours after we have received the delivery
- Fully Merchandised and doors opened for trade
- Reason for leaving:Better Salary
- Stock loss Result: -0.45%
- Reference:Lee Cornthwaite
Senior Floor Manager
United Meat and Chicken
08.2007 - 09.2008
- Size of the Store:2032 sqm
- Staff Compliments:24 Staff members
- Duties:Scheduling of Staff, Invoicing, Stock loss, Replenishments
- Banking and Cash up, Promotions, Ordering from suppliers
- Receiving
- Training of staff
- Opening and Closing
- Reason for Leaving:Better Salary
Store Manager
Markham’s
11.2005 - 07.2006
- Size of the store:430 sqm
- Staff Compliment:8 Staff members
- 3 Casuals
- Scheduling of Staff, to achieve Targets, Stock Loss, Housekeeping, Banking and Cashing up, Promotions, Events, and fashion shows
- Stockloss results - 0.63%
- Reason for leavingHusband died, needed a better salary
Senior Marketing Manager
Kindersorg Aksie
07.2003 - 08.2005
- Used:Microsoft Office, Outlook, social media
- Staff Compliment:23 Staff members
- Cold canvassing, Events, School induction regarding drug prevention and abuse
- Telephone Skills
- Invoicing
- Delivering
- Reason for leavingBusiness was moving to George and my mother was diagnosed with Cancer I had to take Care of her
- She died 5th September 2005.
Store Manager
Milady’s Game Centre
10.2000 - 06.2003
- Size of the store:595sqm
- Staff Compliment:9 Staff members and 3 Casuals
- Scheduling of Staff, To achieve Targets, Stock Loss, Housekeeping, Banking and Cashing up, Promotions, Store was about to closed down, store made budget 10 months in a year
- Regional Admin Audit Results:95%
- Stockloss result: -0.13%
- Reason for leaving:Went through a divorce and had to move to Klerksdorp
Assistant Manager
John Orr’s
10.1995 - 09.1999
- In Virginia
- Size of the Store:1565 sqm
- Staff Compliment:22 Staff members and 15 Casuals
- Regional Admin Audit Results:95%
- Scheduling of Staff, to achieve Targets, Stock Loss, Housekeeping, Banking and Cashing up, Promotions
- Merchandising, Sales Invoicing
- Reason for leaving: Company Closed Down
- TESTIMONIALS
- Pieter Steenekamp074 359 7379 Previous Area Manager at the HUB
- Cornel Smit082 389 9656 Colleague at the HUB
- Janelle Joseph:082 591 5965 Human Resource Manager HUB
- Wayne Germishuysen 079 697 4668 My facilitator of NQF 5 Generic Management
- Gert van der Bank082 657 7516 Current Area Manager at the HUB
- Lee Cornthwaite083 277 4246 Previous Area Manager of Exact
- Gert Bruwer 085 370 2924 He is overseas in Kentucky now
- Adri Bold083 210 3570 Co Manager at Milady’s
- Sally Govender083 659 4855 OPS Regional Admin at the HUB
- Beau Diesbergen083 297 2697 Planning Executive at the HUB
- Achievements:years in Retail of which 18 years were in a Branch Management Position
- Went for two years intensive training at Shoprite regarding Customer Service Excellence, Stock loss, Preparation of Stock take, dealing with Suppliers, Hearings
- At Milady’s I was appointed as Casual and within 4 Months I was promoted to a Sales Associate and 2 months later I was appointed as a Branch Manager
- Well known for Fashion Shows that generates sales for whichever store I worked in
- I always made sure that I get a Charity involved as it made it easy to get sponsorships for the expenses so that less money is spent from the Store level
- Received training in Style Advice where I was trained to create 60 outfits with only 12 items
- For wardrobe planning
- Nominated as the Best Student that had 100% for Practical and 100% for Theory by the Trainer Gus Brandt
- This was a first in Milady’s Company
- In 2016 I have been part of Mrs Klerksdorp to Market the HUB at Fashion Shows, Media, and Local Media like Newspapers etc
- Selected 1st princess of Mrs
- Klerksdorp 2016
- Opened the Store in Matlosana for the HUB with brand new Managers in October 2014, where I had to train my New Management Team in store
- Today my managers are fully trained, and most of my staff is multi skilled, in such a way that I can use them anywhere on the floor
- They are fully equipped to be transferred to any store in the country
- In 2017 my store made budget for 10 months in the year
- In 2018 I was nominated Cum - laude Student for NQF5 course and was mentor to my fellow colleagues.
Education
Further EducationNational N3 Certificate Business Studies Computer Practice - undefined
Evander High School
01.1987 - 04.1992
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NQF 5 - Generic Management
Golden Ratio College
Johannesburg 03.2018 - 04.2019
Skills
Policies and procedures
Strategic planning
Staff Management
Business administration
Goal Driven
Project Management
Creative merchandising
Budgeting
Improvement initiatives
Interests
Projects
Photography
Timeline
presentBranch Manager
UFO Furniture
06.2022
Showroom Manager
Coricraft Klerksdorp
04.2019 - 05.2022
NQF 5 - Generic Management
Golden Ratio College
03.2018 - 04.2019
Senior Store Manager
THE HUB Matlosana
09.2014 - 04.2019
2IC and Admin Manager
THE HUB
03.2013 - 08.2014
Service Manager and Assistant Manager
Shoprite Terminus
01.2011 - 01.2013
Store Manager
Exact
11.2008 - 12.2010
Senior Floor Manager
United Meat and Chicken
08.2007 - 09.2008
Store Manager
Markham’s
11.2005 - 07.2006
Senior Marketing Manager
Kindersorg Aksie
07.2003 - 08.2005
Store Manager
Milady’s Game Centre
10.2000 - 06.2003
Assistant Manager
John Orr’s
10.1995 - 09.1999
Further EducationNational N3 Certificate Business Studies Computer Practice - undefined
Evander High School
01.1987 - 04.1992