Annie Mattrose
SALES ADMINISTRATOR
Mogale City
Summary
Personable and organized with talent for managing administrative tasks and coordinating sales processes. Understanding of customer relationship management and skilled in using software tools to track sales data and generate reports. Committed to supporting sales teams and enhancing efficiency to drive business growth.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Sales Administrator
i-Talk Financial Services
04.2024 - Current
Online ESL Teacher
Kalvie
01.2023 - Current
- Delivered engaging English lessons to students, adapting materials to accommodate diverse learning needs
- Helped students overcome language barriers through motivation, dedication and persistence in helping them to succeed
- Provided guidance on language certification exams, improving students' success rates in IELTS and TOEFL
- Created audio, visual and written teaching materials to assist in teaching English
- Facilitated interactive learning by incorporating multimedia resources and real-life scenarios into lessons
- Sourced and developed workbooks, presentations and visual aids
Telesales Agent
EOS (MTN)
01.2024 - 04.2024
- Handle high-volume inbound and outbound calls, delivering excellent service to both new and existing customers
- Support sales goals by actively promoting products and providing clear, concise information to prospective clients
- Apply problem-solving skills to address customer queries, aiming to achieve customer satisfaction and loyalty
- Engaged in cold calling and lead generation to expand client base and contribute to sales targets
- Simplified complex product details to make them accessible, ensuring clients had a thorough understanding of available options
- Cultivated negotiation and communication skills by managing diverse client inquiries and providing personalized solutions
Sales Consultant
Nhlanhla Capital (Life Insurance)
10.2023 - 01.2024
Telesales Agent
Edux
02.2023 - 09.2023
- Provide comprehensive administrative support to the sales team, ensuring smooth operations and efficient communication with clients
- Manage client data and correspondence, maintaining accurate records to support the sales process
- Use Microsoft 365 tools for document preparation, scheduling, and client tracking
Education
Bachelor of Information Science -
University of South Africa
Skills
Competitor analysis
Strategic planning
Sales support
Hubspot
Sales tracking
Client retention strategies
CRM software
Problem-solving abilities
Organizational skills
Certification
Project Management, Oxbridge Academy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Timeline
Sales Administrator
i-Talk Financial Services
04.2024 - Current
Telesales Agent
EOS (MTN)
01.2024 - 04.2024
Sales Consultant
Nhlanhla Capital (Life Insurance)
10.2023 - 01.2024
Telesales Agent
Edux
02.2023 - 09.2023
Online ESL Teacher
Kalvie
01.2023 - Current
Bachelor of Information Science -
University of South Africa