ANNICEE EMMANUEL
PERSONAL ASSISTANT/ADMINISTRATIVE SUPPORT ASSISTANT
JOHANNESBURG
Summary
Dedicated Personal Assistant with expertise in executive scheduling and time management. Proven ability to enhance team efficiency through effective communication and streamlined document management.
Overview
20
20
years of professional experience
Work History
Personal Assistant
THE BANKING ASSOCIATION SOUTH AFRICA
03.2018 - Current
- Coordinated executive schedules, ensuring seamless daily operations and effective time management.
- Managed travel arrangements and logistics, optimizing itineraries for team members on business trips.
- Facilitated communication between departments, fostering collaboration and streamlining project workflows.
- Implemented document management systems, enhancing retrieval efficiency and reducing processing time.
Administrative Assistant
Ombudsman for Banking Services
01.2006 - 01.2018
- Managed scheduling and correspondence, ensuring efficient communication and timely responses.
- Maintained organized filing systems, improving document retrieval efficiency and supporting data accuracy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Paralegal Practioner - Business Administration
University of Cape Town
Cape Town 04.2001 -
High School Diploma -
FAIRVALE SECONDARY SCHOOL
Durban, South Africa 04.2001 -
Professional Communication And Office Management - Business Administration
University of Cape Town
Cape Town, South Africa 04.2001 -
Executive Support - Business Administration
University of Cape Town
Cape Town, South Africa 04.2001 -
Skills
Executive scheduling
Meeting coordination
Travel logistics
Document management
Office administration
Event planning
Cross-department collaboration
Time management
Email correspondence
Oral communication
Communication facilitation
Strong work ethic
Timeline
Personal Assistant
THE BANKING ASSOCIATION SOUTH AFRICA
03.2018 - Current
Administrative Assistant
Ombudsman for Banking Services
01.2006 - 01.2018
High School Diploma -
FAIRVALE SECONDARY SCHOOL
04.2001 -
Paralegal Practioner - Business Administration
University of Cape Town
04.2001 -
Professional Communication And Office Management - Business Administration
University of Cape Town
04.2001 -
Executive Support - Business Administration
University of Cape Town
04.2001 -