Annette Swanepoel/Naude
Registered Nurse
Brackenfell
Summary
Dynamic Unit Manager at Utilitas with a proven track record in operations management and staff development. Enhanced patient satisfaction through compassionate care and effective conflict resolution. Spearheaded quality control initiatives, resulting in a significant decrease in patient falls. Skilled in medication monitoring and regulatory compliance, fostering a culture of safety and excellence in healthcare delivery.
Overview
26
26
years of professional experience
Work History
Unit Manager
Utilitas
05.2021 - Current
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
Registered Nurse (school Nurse)
Curro Brackenfell
01.2017 - 03.2021
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse Cardio-Thoracic ICU
Netcare Unitas
01.2008 - 01.2016
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Registered Nurse Cardio-Thoracic ICU
Overseas, Saudi-Arabia and Bahrain
01.2003 - 12.2007
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Investigated and resolved issues affecting hospital operations and patient care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse Cardio-Thoracic ICU
Medi-Clinic Vereeniging
01.2000 - 01.2002
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Education
4 Year Diploma, Registration As A Nurse - General, Community, Psychiatry And Midwife
Ann Latsky Nursing College
Johannesburg 04.2001 -
Skills
Operations management
Supply management
Medication monitoring
Staff scheduling
Records maintenance
Safety enforcement
Records management
Emergency procedures expertise
Documentation review
Nurse scheduling
Medical records management
Regulatory compliance
Assignment delegation
Behavioral management
Policy development
Pain control
Staff development
Quality control
Infection control
Healthcare facility management
Staff training
Continuous improvement
Staff supervision
Timeline
Unit Manager
Utilitas
05.2021 - Current
Registered Nurse (school Nurse)
Curro Brackenfell
01.2017 - 03.2021
Registered Nurse Cardio-Thoracic ICU
Netcare Unitas
01.2008 - 01.2016
Registered Nurse Cardio-Thoracic ICU
Overseas, Saudi-Arabia and Bahrain
01.2003 - 12.2007
4 Year Diploma, Registration As A Nurse - General, Community, Psychiatry And Midwife
Ann Latsky Nursing College
04.2001 -
Registered Nurse Cardio-Thoracic ICU
Medi-Clinic Vereeniging
01.2000 - 01.2002
Similar Profiles
Dylan BantjesDylan Bantjes
Insurance Broker at Overberg Wealth & Risk ManagementInsurance Broker at Overberg Wealth & Risk Management
LOUISE CAIRNCROSSLOUISE CAIRNCROSS
Global Central Finance SME (and other global roles) at British American Tobacco (BAT)Global Central Finance SME (and other global roles) at British American Tobacco (BAT)
Franscois MyburghFranscois Myburgh
Analyst: Treasury Middle Office at Capitec BankAnalyst: Treasury Middle Office at Capitec Bank
Rohit PednekarRohit Pednekar
Unit Manager at Bajaj Finance LimitedUnit Manager at Bajaj Finance Limited
Mohammad HassanMohammad Hassan
Unit Manager at Euro Arab Insurance GroupUnit Manager at Euro Arab Insurance Group