ANNESTACIA SEUDULA MASHILE
REATIL
Pretoria
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced as a Club Hostess at Moloko. Proven track record in optimizing HR processes at Tshwane South TVET College, enhancing efficiency and employee satisfaction. Adept in teamwork and collaboration, with solid computer skills and a commitment to delivering exceptional customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
CLUB HOSTESS
MOLOKO
09.2014 - 01.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
HR
Tshwane South TVET College
08.2013 - 12.2013
- Optimized HR systems by automating manual processes, increasing data accuracy and department efficiency.
- Developed strategic HR initiatives to support organizational objectives and ensure alignment with company values.
- Streamlined HR processes for increased efficiency, automating routine tasks and minimizing paperwork.
- Developed strong relationships with external vendors, negotiating favorable contract terms for outsourced HR services.
- Aligned departments with organizational processes, implementing HR directives accordingly.
- Streamlined HR communication channels to improve information dissemination throughout the organization.
- Enhanced employee satisfaction by implementing comprehensive HR policies and procedures.
Cashier
PEP
02.2010 - 01.2012
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Diploma - HR
TSHWANE NORTH COLLEGE
Pretoria, South Africa 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Flexible and adaptable
Team management
Problem-solving
Timeline
CLUB HOSTESS
MOLOKO
09.2014 - 01.2015
HR
Tshwane South TVET College
08.2013 - 12.2013
Cashier
PEP
02.2010 - 01.2012
Diploma - HR
TSHWANE NORTH COLLEGE
04.2001 -
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