I am a Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
As you can see, I have an extensive work experience in the Finance & Insurance department of We Buy Cars.
I believe that I can be a big asset for this company as an F&I. I am a very fast and willing learner who will give everything, to become better than expected.
I am a dedicated person who works hard and pays attention to detail. I am very keen to continue working for a company this great.
I have excellent references available.
* Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
* Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance.
* Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
* Enhanced overall team performance by providing regular feedback.
* Offers finance or insurance options to clients through established relationships with lenders/providers.
* Explains offerings and recommends products to meet the needs of the client.
* Negotiates contract terms and rates to meet goals.
* Verifying that all paperwork is completed correctly and filed properly.
* Submit documents for payout.
* Ensuring compliance by following all regulations.
* Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
* Trained new team members by relaying information on company procedures, the vision and mission of the company.
* Supervised administrative support staff members, offering guidance and feedback.
* Provided exceptional customer service to both internal and external employees and clients through prompt response times and thorough issue resolution efforts.
* Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
* Entered and maintained departmental records in company database.
* Collected, arranged, and input information into database system.
* Helped meet changing demands by recommending improvements to business systems or procedures.
* Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
* Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
* Helped maintain office security by monitoring visitor access.
* Assisted with planning office events and meetings for smooth execution.
* Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
* Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
* Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
* Managed conference room schedules to ensure efficient use of space for meetings and other events.
* Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
* Restocked supplies and submitted purchase orders to maintain stock levels.
* Answered central telephone system and directed calls accordingly.
* Assisted in creating company newsletters, contributing to a positive work environment and fostering employee engagement.
* Collaborated with team members to complete projects on time, ensuring high-quality work.
* Increased typing accuracy by implementing proofreading and editing techniques.
* The design, typing and uploading of logos/advertisements on the internet
* Data capturing
* Handling clients with difficulties regarding their logos/advertisements
* Typing of letters on behalf of marketers
Special Skills & Attributes:
* Able to function well under pressure
* Self motivated
* Attention to details
* Good time management
* Assertive
* Active listening skills
* Good people skills
* High work ethic
* Logical and creative
Amalgamated Business Directories cc
Wanda Steenkamp – General Manager
(012) 546 3012
EDGE Equipment Design & General Engineering
Brian de Beer – Design Engineer
076 618 4387
Noise Clipper (Pty) Ltd
Zita Botha – Administration Manager
(012) 349 0700
Melissa Nel – Admin Assistant
082 978 7768
WE BUY CARS
Simon Bezuidenhout – Finance & Insurance Manager
063 774 7115