Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Anneri Deysel

Anneri Deysel

F&I Team Lead
Pretoria

Summary

I am a Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

As you can see, I have an extensive work experience in the Finance & Insurance department of We Buy Cars.

I believe that I can be a big asset for this company as an F&I. I am a very fast and willing learner who will give everything, to become better than expected.

I am a dedicated person who works hard and pays attention to detail. I am very keen to continue working for a company this great.

I have excellent references available.

Overview

13
13
years of professional experience

Work History

F&I Team Lead & Manager

We Buy Cars (Pty) Ltd.
11.2017 - Current

* Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.

* Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance.

* Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.

* Enhanced overall team performance by providing regular feedback.

* Offers finance or insurance options to clients through established relationships with lenders/providers.

* Explains offerings and recommends products to meet the needs of the client.

* Negotiates contract terms and rates to meet goals.

* Verifying that all paperwork is completed correctly and filed properly.

* Submit documents for payout.

* Ensuring compliance by following all regulations.

* Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

* Trained new team members by relaying information on company procedures, the vision and mission of the company.

Administrator

Noise Clipper (Pty) Ltd.
03.2013 - 10.2017

* Supervised administrative support staff members, offering guidance and feedback.

* Provided exceptional customer service to both internal and external employees and clients through prompt response times and thorough issue resolution efforts.

* Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

* Entered and maintained departmental records in company database.

* Collected, arranged, and input information into database system.

* Helped meet changing demands by recommending improvements to business systems or procedures.

* Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

* Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

Receptionist & Personal Assistant

EDGE EQUIPMENT DESIGN & GENERAL ENGINEERING
08.2012 - 02.2013

* Helped maintain office security by monitoring visitor access.

* Assisted with planning office events and meetings for smooth execution.

* Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

* Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

* Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

* Managed conference room schedules to ensure efficient use of space for meetings and other events.

* Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

* Restocked supplies and submitted purchase orders to maintain stock levels.

* Answered central telephone system and directed calls accordingly.

Typist

AMALGAMATED BUSINESS DIRECTORIES CC
02.2011 - 07.2012

* Assisted in creating company newsletters, contributing to a positive work environment and fostering employee engagement.

* Collaborated with team members to complete projects on time, ensuring high-quality work.

* Increased typing accuracy by implementing proofreading and editing techniques.

* The design, typing and uploading of logos/advertisements on the internet

* Data capturing

* Handling clients with difficulties regarding their logos/advertisements

* Typing of letters on behalf of marketers

Education

FETC Short Term Insurance - SHORT TERM 49929 L4 - ALC FAIS 1

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Short Term Insurance - SHORT TERM 49929 L4 - ALC FAIS 2

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Short Term Insurance - SHORT TERM 49929 L4 - ALC FAIS 3

Alcari Learning Centre (Pty) Ltd.
04.2001 -

Alcari Learning Centre (Pty) Ltd - SHORT TERM 49929 L4 - ALC FINANCIAL LITERACY

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Short Term Insurance - Short Term Insur L4 49929 - ALC Fundamentals

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Retail Insurance - RETAIL 49835 L4 - FAIS 1

Alcari Learning Centre (Pty) Ltd.
04.2001 -

Certificate of Completion - Credit Protection Plan

Hollard
04.2001 -

RE5 - Finance

Moonstone
04.2001 -

Certificate of Completion - Dynamic Motor Vehicle And Driver Assistance

Innovation Group
04.2001 -

NCA - National Credit Act - For F & I's

Moonstone
04.2001 -

Diploma - Web Design

Boston City Campus & Business College
Pretoria
04.2001 -

High School Diploma -

High School Pretoria North
Pretoria, South Africa
04.2001 -

Skills

  • Special Skills & Attributes:

  • * Able to function well under pressure

  • * Self motivated

  • * Attention to details

  • * Good time management

  • * Assertive

  • * Active listening skills

  • * Good people skills

  • * High work ethic

  • * Logical and creative

References

Amalgamated Business Directories cc

Wanda Steenkamp – General Manager

(012) 546 3012


EDGE Equipment Design & General Engineering

Brian de Beer – Design Engineer

076 618 4387


Noise Clipper (Pty) Ltd

Zita Botha – Administration Manager

(012) 349 0700

Melissa Nel – Admin Assistant

082 978 7768


WE BUY CARS

Simon Bezuidenhout – Finance & Insurance Manager

063 774 7115


Timeline

F&I Team Lead & Manager

We Buy Cars (Pty) Ltd.
11.2017 - Current

Administrator

Noise Clipper (Pty) Ltd.
03.2013 - 10.2017

Receptionist & Personal Assistant

EDGE EQUIPMENT DESIGN & GENERAL ENGINEERING
08.2012 - 02.2013

Typist

AMALGAMATED BUSINESS DIRECTORIES CC
02.2011 - 07.2012

FETC Short Term Insurance - SHORT TERM 49929 L4 - ALC FAIS 1

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Short Term Insurance - SHORT TERM 49929 L4 - ALC FAIS 2

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Short Term Insurance - SHORT TERM 49929 L4 - ALC FAIS 3

Alcari Learning Centre (Pty) Ltd.
04.2001 -

Alcari Learning Centre (Pty) Ltd - SHORT TERM 49929 L4 - ALC FINANCIAL LITERACY

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Short Term Insurance - Short Term Insur L4 49929 - ALC Fundamentals

Alcari Learning Centre (Pty) Ltd.
04.2001 -

FETC Retail Insurance - RETAIL 49835 L4 - FAIS 1

Alcari Learning Centre (Pty) Ltd.
04.2001 -

Certificate of Completion - Credit Protection Plan

Hollard
04.2001 -

RE5 - Finance

Moonstone
04.2001 -

Certificate of Completion - Dynamic Motor Vehicle And Driver Assistance

Innovation Group
04.2001 -

NCA - National Credit Act - For F & I's

Moonstone
04.2001 -

Diploma - Web Design

Boston City Campus & Business College
04.2001 -

High School Diploma -

High School Pretoria North
04.2001 -
Anneri DeyselF&I Team Lead