Adept at multitasking and problem-solving, I enhanced office efficiency and data integrity at the Department of Health. Skilled in database entry and managing sensitive information, my professionalism and adaptability have consistently improved operational workflows. My tenure at Dr. B.C. Belsham's office underscored my commitment to confidentiality and customer relations, showcasing my ability to thrive in dynamic environments.
Scheduling: managing the doctor's schedule, including appointments, consultations, and meetings.
Correspondence: Responding to patient inquiries, handling correspondence mainly with patients.
Phone Calls: Answering and screening phone calls, scheduling appointments, and providing basic information to patients.
Administrative tasks:
handle incoming calls and emails, responding promptly and professionally.
Prepare and organise paitent files , ensuring confidentiality and compliance with regulations.
Mail handling
Telephone reception
Database entry
Scheduling
Scheduling appointments
Schedule and calendar management
Inbound phone call handling
Meeting planning
Managing office supply inventory
Ethics-focused
Scanning and copying
Multitasking
Problem-solving abilities
Adaptability
Reliability
Professionalism
Team building
Customer Relations